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About the Role
CoolIT, an Ecolab Company, is seeking a Technical Program Manager to lead new product introductions (NPIs) from concept to launch, driving cross-functional execution and ensuring customer commitments are met.
Responsibilities
- Lead the Program Core Team to drive from concept assessment, technical execution, cross-functional integration, customer alignment to NPI launch readiness and be accountable for the success of the overall program/project.
- Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.
- Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
- Drive solution development with engineering teams by challenging assumptions, facilitating design trade-offs, resolving technical issues, and aligning decisions to customer commitments and program risks.
- Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
- Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
- Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.
- Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers.
- Travel globally up to 10%-20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.
Requirements
- Bachelor’s degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.
- 5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
- Proven ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.
- Strong engineering collaboration skills, with the ability to drive solution trade-offs across design, validation, manufacturability, reliability, cost, and schedule.
- Experience supporting DFMEA, technical risk assessments, root-cause analysis, issue resolution, and mitigation planning.
- Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.
- Successful candidates will be required to undergo background checks, including criminal record checks and education verification.
Skills
- Technical Program Management
- Product Development
- Systems Engineering
- NPI Execution
- Customer Relationship Management
- Requirement Translation
- Engineering Collaboration
- DFMEA
- Technical Risk Assessment
- Root-Cause Analysis
- Issue Resolution
- Mitigation Planning
- Communication Skills
- Influence Skills
Location
- Remote
Work Type
- Remote
- Full-Time
Experience Level
- 5+ years
Education Level
- Bachelor’s degree in Mechanical Engineering or related discipline
Salary/Compensations
- $101,400 - $152,100
Benefits
- Employer-provided benefits coverage begins on the first day of the month following your date of hire.
- Medical, dental, and vision coverage with premiums shared between employer and employee.
- Employee-paid Life and Accidental & Dismemberment (AD&D) coverage.
- Employer-paid premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
- 2% employer-sponsored contribution to 401(k) Retirement Plan.
- Three weeks of paid time off, six flex days, plus a one-week company-wide holiday shutdown.
- Professional Development: $1,000 annually to support professional development and continued learning.
- Ecolab provides medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program.
- On-site childcare and fitness facilities may be available at select Ecolab locations.
About the Company
- CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers.
- We design and manufacture solutions used by the largest tech companies globally.
- Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.
- As demand for generative AI, high-performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.
Equal Opportunity
- Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.
- At Ecolab, we believe the teams are inclusive.
- We are on a journey to create a workplace where every associate can grow and achieve their best.
- We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.
- In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
- In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
- We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.