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About the Role
ServiceNow's Employee Experience Business Unit is transforming how employees get work done in the agentic era. This role acts as a critical strategy partner, senior operator, and right hand to the GVP of Moveworks Sales, with a mandate to define and own strategic and operating outcomes that drive BU performance.
Responsibilities
- Own operating metrics, including specialist ramp-to-productivity, bundle attach rate, pipeline coverage by segment, and specialist productivity.
- Drive specialist sales as a growth engine, focusing on talent bar, onboarding, ramp math, and territory design.
- Design and drive adoption of sales plays, translating portfolio strategy into actionable plays for sales teams.
- Design and manage the operating cadence, including forecast calls, pipeline reviews, QBRs, and leadership staff meetings.
- Manage cross-functional dependencies with Product, Marketing, Business Value, Enablement, and Customer Success.
- Own the strategic narrative and supporting analysis for executive staff and board forums.
Requirements
- 10+ years of relevant experience.
- Top-tier management consulting experience at the Principal/AP/Senior Manager level.
- Operating experience inside a large technology company, ideally enterprise software/AI.
- Go-to-market strategy experience, ideally with expertise representing a specialist sales unit/team.
- Startup exposure or comparable experience, with comfort operating quickly with incomplete information.
- Strong commercial instincts and fluency with data.
- Executive presence and ability to build credibility with senior leaders.
- Willingness to deeply understand product tradeoffs, competitive dynamics, deal economics, and engage with customers.
Skills
- AI
- Enterprise Software
- Go-to-market strategy
- Sales strategy
- Data analysis
- Executive communication
Location
- Remote, Major US Metro
Work Type
- Remote
- Flexible
Experience Level
- 10+ years
Education Level
- MBA preferred
Salary/Compensations
- $192,000 - $300,000
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
About the Company
- ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better.
- We're building an AI-native culture where technology and talent are unstoppable together.
- The Employee Experience Business Unit is in hypergrowth, representing one of the most exciting growth environments in enterprise AI, following the acquisition of Moveworks and unification with the HR Service Delivery portfolio.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.