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About the Role

As an Assistant Store Manager at Starbucks, you’ll play a key leadership role in bringing the Starbucks Experience to life. Working closely with the Store Manager, you’ll help lead store operations, develop a high‑performing team, and create a welcoming third place for customers and communities. This is a hands‑on leadership opportunity where you’ll grow your business acumen, coaching capability, and operational expertise while being supported to take the next step in your leadership career.

Responsibilities

Help lead store operations
Develop a high-performing team
Create a welcoming third place for customers and communities
Support store operations
Contribute to financial performance
Develop teams
Foster a positive, inclusive, and engaging work environment

Requirements

A minimum of two years’ progressively responsible experience, including at least one year in a customer‑facing role
Strong organisational, interpersonal, and problem‑solving skills
The ability to lead effectively in a fast‑paced environment
Previous experience in store leadership roles, ideally within the hospitality or quick service restaurant sector
Experience supporting store operations and contributing to financial performance
Exposure to rostering, budgets, and profit & loss (P&L) reports
A proven ability to develop teams and foster a positive, inclusive, and engaging work environment

Skills

Organisational skills
Interpersonal skills
Problem-solving skills
Leadership skills
Coaching skills
Operational expertise
Coffee knowledge

Location

Australia

Work Type

Permanent full-time
38 hours per week

Experience Level

Minimum of two years’ progressively responsible experience
At least one year in a customer‑facing role
Previous experience in store leadership roles

Education Level

Fully paid barista and store management training

Salary/Compensations

Fast-food Industry Award Rates

Benefits

Free coffee while on shift
30% partner discount at all Starbucks Australia stores
Reward & recognition programs
STAR Moment Awards aligned to Starbucks values
Store Leaders KPI incentive program
Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
Permanent full‑time employment with guaranteed hours
Paid leave entitlements
Weekend & public holiday allowances
Fully paid barista and store management training
Ongoing mentoring
Ongoing training and development pathways
Clear opportunities for career progression into a future Store Manager role
Develop your skills and passion for coffee and become a Coffee Master

About the Company

We create moments of connection that make our stores a customer’s Third Place.
We’re committed to developing our partners to be their best and making a positive impact in the communities we touch.
Our values, Craft, Courage, Results, Belonging, and Joy — guide everything we do and create a culture where everyone can thrive.

Equal Opportunity

Starbucks Australia is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).