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About the Role
Join Starbucks Australia's Store Leadership Talent Community to be considered for future Store Manager, Assistant Store Manager, and Shift Supervisor opportunities. We are looking for passionate leaders dedicated to creating exceptional customer experiences and developing high-performing teams.
Responsibilities
- Create meaningful moments of connection
- Drive operational excellence
- Inspire teams
- Deliver outstanding customer service
- Lead, coach, and develop team members
- Manage operations
- Support sales performance
Requirements
- Previous leadership experience within hospitality, retail, customer service, or quick service restaurant environments
- A genuine passion for creating memorable customer experiences and meaningful connections
- Strong communication, organisational and problem-solving skills
- High levels of energy, enthusiasm and a positive can-do attitude
- Experience managing operations, supporting sales performance, or leading teams is highly regarded
- The ability to thrive in a fast-paced environment
Skills
- Leadership
- Customer experience
- Team development
- Communication
- Organisation
- Problem-solving
- Operations management
- Sales performance
- Coaching
- Mentoring
- Barista skills
- Coffee knowledge
Work Type
- Full-time
- Part-time
Experience Level
- Emerging leader
- Experienced manager
Salary/Compensations
- Fast Food Industry Award rates apply
Benefits
- Free coffee while on shift
- 30% partner discount at all Starbucks Australia stores
- Reward & recognition programs, including STAR Moment Awards
- Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
- Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
- Permanent employment opportunities with guaranteed hours and paid leave entitlements (where applicable)
- Fully paid barista and leadership training
- Ongoing training and development pathways with opportunities for career growth
- Build your leadership capability through hands-on coaching, mentoring and development
- Develop your skills and passion for coffee and become a Coffee Master
- Store Manager opportunities may include participation in our Store Leaders KPI incentive program
About the Company
- We create moments of connection that make our stores a customer's Third Place.
- We're committed to developing our partners to be their best and making a positive impact in the communities we touch.
- Our values, Craft, Courage, Results, Belonging, and Joy, guide everything we do and create a culture where everyone can thrive.
Equal Opportunity
- Starbucks Australia is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).