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About the Role

The Residential Coordinator for Residential Education (RCRE) is a full-time, live-in position that assists students in their social and intellectual development and their pursuit to degree attainment. RCREs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community, which can house over 1,200 residents.

Responsibilities

Provide lead work direction to Residential Life student leaders and student team members.
Assist with interpretation and implementation of Residential Life, Housing, Dining, & Conference Services, and University policies and procedures.
Develop student leader teams with a focus on academic, community engagement, social justice, and wellness.
Identify, coordinate, and provide resources and support to assist area Residential Life staff in developing in-hall student team member training and community and educational programs.
Initiate weekly contact with individual student leaders to promote a sense of belonging and facilitate growth and development.
Maintain consistent contact with Area Coordinators regarding student team member duties and behavior.
Develop and maintain relationships with campus units, liaisons, and resources.
Participate in centralized planning efforts for Residential Life and Student Life.
Participate in departmental and cabinet-wide training and development activities.
Serve on departmental and division-wide committees as assigned.
Serve as an advisor for a residential student organization.
Serve in professional on-call rotation, responding to student crisis and emergency situations.
Ensure that safety and security procedures are established and maintained.
Resolve community-related issues utilizing interpersonal, fact-gathering, and analytical skills.
Review incident and morning reports daily for clarity, policy interpretation, and response.
Adjudicate conduct violations within designated area and timeframe, implementing follow-through and disciplinary sanctions.
Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State executive orders.
Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes.
Consult with Area Coordinators regarding student behavior, patterns of concern, or student medical, physical, and mental health issues.
Schedule and establish office hours that support team coaching.
Oversee daily building administration, procedures, and operation, including opening and closing buildings for the academic year and break periods.
Maintain appropriate records and administrative files.
Complete appropriate forms and reports as assigned per department, division, and campus policies.
Negotiate room changes during the academic year and notify appropriate personnel.
Respond to emails, phone calls, and parent/faculty concerns in a timely manner.
Maintain financial records and budgets for the designated community, including purchasing supplies and reconciling purchases.
Consult with Area Coordinators regarding student activities to ensure compliance with University policies and procedures.
Maintain records and reports for all community engagement activities.
Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact.
Attend department trainings, team development, and professional recruitment activities.
Attend all major Housing and/or University events as assigned.

Requirements

Equivalent to two years of experience coordinating or directing college-level group activities, including one year directing a dormitory complex.
One year of job-related non-paid experience may be substituted for one year of general experience.
Incumbents should be certified or obtain certification within their first year in mental health support and services through the Mental Health First Aid Organization or another reputable organization approved by the department.
If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained.
This position requires the successful completion of a background check.
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Skills

General knowledge of the personal and social problems typically encountered by college students.
Working knowledge of group dynamics and needs.
Working knowledge of managerial techniques, personnel practices, and inventory control.
Ability to establish and maintain cooperative working relationships with students and others.
Ability to relate to the present-day population of college students.
Ability to deal with the personal and social problems of students.
Ability to keep records and accounts and make reports.
Ability to select, train, lead, and evaluate student assistants and staff.
Ability to analyze emergency situations accurately and take prompt action.
Ability to prepare concise reports.
Ability to develop, organize, and implement residence programs.
Ability to read and write at a level appropriate to the duties of the position.
Ability to perform mathematical calculations where required.
Demonstrated ability to perform administrative tasks.
Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent.
Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff.

Location

San Francisco, CA

Work Type

Full-Time
Live-in
On-campus

Experience Level

2 years of experience coordinating or directing college-level group activities
1 year directing a dormitory complex
1 year of experience in working with college-aged students (preferred)
1 year of experience providing lead work direction, training, or coaching to student leaders or student assistants (preferred)

Education Level

Master’s degree in Student Affairs, Counseling, Higher Education or related field (preferred)

Salary/Compensations

$45,792 Annually

Benefits

Medical
Dental
Vision
Pension
401k
Healthcare Savings Account
Life Insurance
Disability Insurance
Vacation
Sick Leave
State Holidays
Fee Waiver program
Meal plan of up to 19 meals per week

About the Company

San Francisco State University is a public university in San Francisco, California.
The university is part of the California State University system.
It is a 100% Smoke/Vapor-Free Campus.

Equal Opportunity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised.
Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.