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About the Role
This role sits at the intersection of engineering and customer success. You will build custom solutions for Manifest's largest customers and present them directly to stakeholders, acting as the engineer who can speak fluently about the product while also shipping it. Success is measured by expansions and renewals, not sprint velocity.
Responsibilities
- Build custom software solutions tailored to individual enterprise customer needs
- Present solutions directly to customers and prospects, including at conferences
- Scope and respond to RFPs, owning the technical narrative end to end
- Partner with Sales, CS, and Account Management to close and expand deals
- Identify when to build custom versus accelerate a core product initiative
- Translate customer pain points into scoped, buildable product specs
Requirements
- 3+ years of software engineering experience
- Experience delivering production-grade customer solutions that require structured execution, testing/validation, and iteration
- Confident leading customer conversations, demos, and presentations
- Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery
- Experience in a commercial or sales-adjacent engineering role
- Ability to scope technical solutions quickly under deal timelines
Skills
- Solutions engineering
- Forward-deployed engineering
- Technical consulting
- Implementation engineering
- Technical product/PM
- Building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.)
Experience Level
- 3+ years of software engineering experience
About the Company
- Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers.
- We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients.
- Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.