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About the Role
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert, you will revolutionize technology solutions for customers, working with partners to drive opportunities and exceed expectations. You will deliver unique and differentiated value through engaging demos and presentations, showcasing industry credibility. Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating with partners to develop profitable deals. Showcase end-to-end domain knowledge and technical prowess, backed by external certifications, to provide value-driven solutions. Identify customer requirements and generate winning cross-practice solutions. Lead the pre-sales process, ensuring quality and compliance, and build relationships with alliance partners for co-created solutions. Shape the future of technology solutions and make a meaningful impact.
Responsibilities
- Leverage technical and solution expertise to drive targeted opportunities and exceed customer expectations.
- Deliver unique and differentiated value to customers through captivating show-and-tell methods.
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery.
- Collaborate closely with Customer Partners and Kyndryl Consult Partners.
- Bring together the breadth of Kyndryl's expertise to develop profitable deals.
- Showcase end-to-end knowledge of the domain and associated subdomains.
- Provide value driven solutions within the practice services domain(s).
- Convey the technical benefits of Kyndryl's capabilities, matching customer needs.
- Identify intricate business and technical requirements of customers.
- Generate winning cross-practice solutions leveraging Kyndryl's capabilities.
- Develop and deliver compelling demonstrations, proof of concepts, and prototypes.
- Coordinate the entire pre-sales process, ensuring quality and compliance verification.
- Adhere to Kyndryl best practices.
- Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
- Build and nurture relationships with external alliance partners.
- Co-create joint solutions with alliance partners.
Requirements
- Deep domain knowledge of Services offerings and technical solutions in a practice.
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
- Prior consultative selling experience.
- Externally recognized as an expert in the technology and/or solutioning areas.
- Technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency.
Skills
- Technical expertise
- Solution expertise
- Customer facing skills
- Articulate communication style
- Interpersonal finesse
- Strategic thinking
- Pre-sales process coordination
- Relationship building
Location
- Hybrid
Work Type
- Hybrid-friendly
Experience Level
- 5 years of experience (minimum) selling technical services for multi-industry customers
Education Level
- Bachelor's degree or Master's degree
Benefits
- Flexible, supportive environment where well-being is prioritized
- Opportunities for hands-on experience
- Learning opportunities
- Chance to certify in all four major platforms
- Be Well programs supporting financial, mental, physical, and social health
- Tools to chart career path
- Personalized development goals
- Continuous feedback
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
- Kyndryl is at the heart of progress, with proven expertise and AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl believes in growth and is excited to see what candidates can bring.
- Employee feedback indicates that the number one driver of employee engagement is belonging.
- Kyndryl's culture is built on empathy and shared success.
- Kyndryl offers a dynamic, hybrid-friendly culture that supports well-being and empowers growth.
Equal Opportunity
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.