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About the Role
Lab Alley is seeking a high-energy, execution-focused Operations Manager to lead warehouse facilities and drive end-to-end fulfillment for their "Essential Chemicals." As the "Amazon for Chemicals," Lab Alley is a rapidly growing e-commerce platform making chemical purchasing effortless, transparent, and fast. This role involves leading daily warehouse and downpacking operations, including receiving, blending, inventory accuracy, and HazMat shipping, while fostering a culture of safety, speed, and continuous improvement.
Responsibilities
- Oversee daily receiving, downpacking, inventory control, picking, packing, and shipping to maintain 99.5%+ on-time delivery and 98.9%+ inventory accuracy.
- Direct, mentor, and scale a high-performing production & warehouse team, supervising Production and Shipping Supervisors.
- Manage scheduling, cross-training, shift planning, and performance evaluations to optimize labor hours and throughput.
- Enforce strict adherence to safety protocols and federal/international regulations for hazardous materials handling (DOT, IATA, OSHA).
- Partner with small parcel carriers and freight forwarders to optimize freight costs, maintain transit SLAs, and resolve delays.
- Identify operational bottlenecks and implement Lean/5S workflows to boost throughput, lower cost-per-order, and reduce waste.
- Lead cycle counts and reconciliation audits to ensure real-time physical inventory aligns with the ERP platform.
Requirements
- 5+ years of operations or production management experience in warehouse/fulfillment environments, preferably within chemical, pharmaceutical, specialty manufacturing, or regulated industries.
- Hands-on experience with modern Warehouse Management Systems (WMS) and enterprise ERP platforms.
- Strong foundational knowledge of HazMat storage, downpacking, and shipping regulations.
- Proven ability to monitor and leverage KPIs (order cycle time, pick accuracy, cost-per-unit) to optimize daily capacity.
- Ability to work on your feet in an active warehouse setting, including standing for extended periods and lifting up to 50 lbs safely.
- Lab Alley utilizes E-Verify and performs background checks for all positions.
Skills
- Warehouse Management Systems (WMS)
- ERP platforms
- HazMat storage
- Downpacking
- Shipping regulations
- KPI monitoring
- Lean workflows
- 5S workflows
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- 5+ years
Benefits
- Comprehensive Healthcare: Medical, Dental, and Vision coverage.
- Income Protection & Wellness: Short-Term Disability, Life & AD&D insurance, Supplemental Health Options, and an Employee Discount Program.
- Financial & PTO: 401(k) retirement plan with match options and generous Paid Time Off (PTO).
- Culture & Development: Structured career growth paths, ongoing professional training, and organized team events.
About the Company
- Lab Alley is on a mission to make buying essential, natural, and high-purity chemicals effortless.
- Often called the "Amazon for Chemicals," our digital-first platform lets you order online in minutes with transparent pricing, real-time inventory, and instant compliance access-all backed by 99.5% on-time delivery and 98.9% inventory accuracy.
- Free from quote delays, salespeople, or fulfillment guesswork, our platform is built around how you want to work-so you can stop chasing suppliers and focus on running your business.
- Lab Alley is a founder-led essential chemical e-commerce company based in Austin, Texas.
- Through our partnership with Ecodrive, every order placed on our website plants a tree to support global reforestation and local socio-economic development.
Equal Opportunity
- Lab Alley is an Equal Opportunity Employer.
- Lab Alley is an equal opportunity employer and considers all applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.