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About the Role

As the Property Manager, you will be responsible for managing the daily operations and achieving the financial goals of the property. You will oversee personnel, working wait list and leasing, collections, resident retention and customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance within budgeted parameters. You will project professionalism and self-confidence when interacting with subordinates, coworkers, superiors, and property owners.

Responsibilities

Ensure that property records are accurately maintained and secured.
Complete all required reports accurately and in a timely manner.
Inspect property regularly to ensure it is well-maintained and has good curb appeal.
Supervise outside contractors working on the property.
Distribute petty cash funds and request reimbursement.
Process purchase orders on a weekly basis.
Ensure that apartments are cleaned and made-ready after move-outs.
Review prior year Management and Occupancy Report to ensure deficiencies have been corrected on HUD governed properties.
Lease to households that meet the assigned property's income restrictions, rental criteria and HUD guidelines.
Ensure that all application paperwork is completed and complies with program requirements.
Review and update the Unit Status Report for accuracy.
Oversee and maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines.
Process annual recertification and tenant notification documentation.
Process interims as required if assigned to a HUD governed property.
Ensure property maintains its applicable fractions and set aside requirements.
Perform supportive services as outlined in the property's LURA and maintain proper documentation.
Assist with the planning and implementation of social services programs.
Assist the Regional Property Manager in audit preparations and ensure on-site compliance.
Handle recordkeeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations.
Handle notices, legal filings and evictions as required.
Oversee and audit transmission of paperwork for voucher completion.
Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
Oversee REAC/UPCS inspections including preparation and corrections.
Maintain waiting and transfer lists per HUD/CA/TC guidelines.
Prepare for, respond to, and oversee corrections needed to meet requirements of all Management Reviews.
Forecast needs for fiscal year and develop budget.
Obtain supervisor's approval on final budget and any subsequent changes.
Implement budget keeping expenses within budgeted guidelines.
Review, approve and process all applicable purchases and purchase orders.
Review monthly income and expense reports and report on any variance from budget.
Collect rents and institute proper procedures against delinquent accounts.
Initiate eviction procedures for those residents who fail to pay rent.
Maintain accurate records of rent collections.
Make daily bank deposits.
Collect security deposits from residents and record date and time of collection.
Calculate any escalation or other charges designated in the lease.
Recruit and hire an effective and qualified staff.
Ensure that staff receives and completes all required company training requirements.
Clarify expectations and establish goals for staff.
Evaluate staff performance and give feedback regularly.
Recognize superior performance and correct inferior performance.
Achieve cooperation among staff and other departments.
Work towards developing staff for upward mobility within the company.
Collect, approve and forward timesheets on time each pay period.
Ensure that lease files are complete and that all lease related documents are executed properly.
Attend scheduled corporate management meetings.
Maintain records on all aspects of management activity on a quarterly basis.
Submit required reports to VP as scheduled.
Update Capital Project report monthly.
Ensure that residents are happy and satisfied.
Regularly seek to understand and anticipate what residents need.
Inspect property periodically including visits to all residents.
Assist new residents moving in by notifying them of community procedures.
Ensure that residents are provided with a clean, safe and well-maintained home.
Complete quarterly unit inspections to identify, report, and prevent REAC/UPSC deficiencies.
Properly coordinate the administration of supportive services with the Social Service Provider.
Maintain work orders on all maintenance requests and respond within 24 hours.
Ensure each property is maintained to EMG standards.
Physically walk and inspect each property at least twice per week.
Review all Preventative Maintenance, Service Order, and Capital Reports with Maintenance Supervisor.
Handle resident complaints and maintenance related-issues to avoid a Fair Housing Complaint.
Ensure all physical deficiencies are corrected per violation/inspection notices.
Achieve targeted occupancy levels for the property.
Market the property and generate qualified traffic.
Lease or help lease the property to prospective residents.
Negotiate new leases and renewals per specifications.
Comply with standards for affirmative marketing.
Market to agencies identified in the Affirmative Fair Housing Marketing Plan.
Ensure that all applications qualify in reference to the Tenant Selection Plan.
Maintain a proper Wait List in accordance with HUD/State Monitoring Agency guidelines.
Report all liability and property incidents to the Regional Property Manager immediately.
Comply with Safety guidelines outlined by Property Management.

Requirements

Extensive knowledge with project and tenant-based section 8 and tax credit.
In-depth knowledge of One Site Leasing and rents.
Must have COS and TCS certifications.
Ability to supervise a staff of 2 or more.
Bilingual is a plus.

Skills

Strong knowledge of HUD policies and Project Based Section 8 rules and regulations.
Strong knowledge of Tax Credit/AHDP/HOME/Bond policies.
Thorough and current knowledge of the most recent version of the 4350.
Knowledge of HUD Secure Systems; TRACS, IMAX, EIV.
Excellent customer service skills.
Ability to develop a rapport with residents, community staff and HUD administrator/State Monitoring Agency.
Take charge personality with the ability to handle multiple priorities and meet deadlines with little to no supervision.
Ability to work well under pressure.
Exceptional communication skills.
Detail oriented.
Able to compose letters, memos, etc.
Strong organizational skills.
Strong computer background.
General administrative experience.
Ability to comply with policies and Procedures.
Bookkeeping experience.
Experience in both general marketing and affirmative marketing.

Location

Onsite

Work Type

Full Time

Experience Level

At least 2 years of affordable housing property management experience overseeing a busy complex and staff.
Minimum 1 year of experience in a supervisor capacity.
Minimum 1 year of previous experience in property management sector.
Or a combination of equivalent education and experience.

Education Level

Associate's Degree or higher from an accredited College or University.

About the Company

Eureka Multifamily Group and its subsidiaries.