Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Leasing Agent - Island Bay role.

Rezi rewrites your resume against EUREKA MULTIFAMILY GROUP's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Leasing Agent - Island Bay posting at EUREKA MULTIFAMILY GROUP — free, in seconds.

About the Role

The Leasing Agent is responsible for performing all activities related to apartment rentals, resident move-ins, and lease renewals, including completing all required administrative paperwork. This role involves tasks related to community and resident retention, and providing excellent customer service by responding to resident inquiries and concerns.

Responsibilities

Assists the community managers in maintaining occupancy levels at the affordable living community.
Assists the Community Managers with renting the apartments to meet or beat the occupancy goals.
Conducts tours, maintains the wait list, gathers required verification, and processes new applications.
Obtains appropriate signatures and documentation related to the move in.
Prepares move in packets.
Assists with incoming/outgoing calls as needed.
Provides tours, performs interviews and responds to mailings and phone calls.
Completes all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures.
Reviews resident notices to vacate and advises residents of their responsibilities.
Receives rent payments from residents, completes resident receipts, posts rent payments to resident accounts and updates resident records.
Complies with company policies and procedures.
Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state and local laws.
Maintains documentation verifying compliance.
Adheres to all company and site policies and procedures according to the employee handbook, and Eureka safety policies.
Updates residents records as necessary.
Assists in maintaining the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
Participates in all mandatory training programs.
Responsible for reporting to work on time as scheduled and complying with dress code.
Performs additional duties as assigned by supervisor or a corporate executive employee.

Requirements

Familiar with HUD and LIHTC regulations.
Ability to communicate and maintain good relationships with office employees, residents and site employees.
Excellent interpersonal skills and the ability to interact effectively with persons of diverse social, cultural and ethnic backgrounds.
Proficiency in customer service and sales.
Good verbal communication skills.
Prior experience in customer service or sales position.
Ability to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear.
Ability to lift a minimum of 50 pounds individually.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability focus.
May work indoors as well as in an outdoor environment and is exposed to adverse weather conditions.
Noise level in the work environment may be moderate to high.

Skills

Customer service
Sales
Communication
Interpersonal skills

Location

Onsite

Work Type

Full Time

Experience Level

Prior experience in customer service or sales position

Education Level

High school diploma or GED

About the Company

Eureka Multifamily Group and its subsidiaries.

Equal Opportunity

Complies with Fair Housing Laws and other industry-related federal, state and local laws.