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About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés, welcoming customers and maintaining the presentation and efficient running of the Café.

Responsibilities

Maintain reliable and punctual attendance for scheduled shifts.
Fill scheduling gaps when able, being flexible and responsive to store needs.
Perform assigned tasks with purpose and energy.
Be supportive and considerate of colleagues, helping others in the team.
Be cheerful with customers, going out of your way to help them.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Use varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
Develop strong merchandising skills to maintain café presentation and cleanliness.
Develop effective visual merchandising skills to maintain counter and floor retail fixtures.
Run a register competently to serve customers quickly and reliably.
Support the receiving and unpacking of deliveries, and efficient and accurate stocking.
Make food and drinks properly with ease and accuracy.
Maintain café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks.
Follow and execute First In First Out (FIFO) practices and dating product consistently and correctly.
Support the bookfloor team willingly and effectively when needed.
Understand loss prevention procedures and de-escalation techniques.
Build café knowledge of products offered across beverage, bakery, savory options, and gifting.
Use product knowledge to maintain presentation in an interesting and appetizing manner.
Speak about and support key sales objectives such as new LTO items or café promotions.
Make effective food and beverage customization recommendations to customers.
Build knowledge and engagement for execution of café retail options.
Understand and use Café training tools appropriately.
Use knowledge about café safety, hygiene, sanitation guidelines and procedures.
Comply with all company policies and procedures.

Requirements

Enjoy being a barista.
Physical activity includes prolonged standing, repetitive bending, lifting, and walking.
May work in other stores if needed, collaboratively supporting the wider Cluster.

Skills

Beverage making
Bakery knowledge
Savory options knowledge
Gifting knowledge
Merchandising
Visual merchandising
Register operation
Receiving and stocking
Food preparation
Drink preparation
Cleaning tasks
FIFO practices
Loss prevention
De-escalation techniques
Customer service
Teamwork
Communication

Location

New York, NY

Work Type

Full-time
Part-time

Experience Level

Entry Level
Associate

Benefits

Employee Discount
EAP
Sick Pay
Paid Time Off
Paid Maternity and Parental Leave
Company Paid Holidays
Transit
401(k) with Company Match
Comprehensive Health Benefits (Medical, Dental and Vision)
Healthcare and Dependent Care Spending Accounts
Healthcare Spending Account
Disability Benefits
Life Insurance
Tuition Reimbursement

About the Company

Barnes & Noble bookstore is a gathering place for readers and the community.

Equal Opportunity

As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace.
Providing equal employment opportunity for all.
All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Contact (800) 799-5335.