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About the Role
Done Right Hood & Fire Safety Inc. is seeking an experienced, highly organized, and motivated Accounts Receivable Specialist to join our growing team. This role is crucial for ensuring timely invoicing of completed jobs, accurate payment application, and efficient collection of outstanding balances.
Responsibilities
- Prepare and send accurate customer invoices promptly upon job completion.
- Apply customer payments accurately and reconcile payments against outstanding invoices.
- Process credit card and other customer payments, ensuring correct transaction recording.
- Proactively follow up on overdue accounts, contact customers regarding outstanding balances, and secure timely payments.
- Monitor customer accounts, investigate billing discrepancies, resolve payment issues, and maintain accurate account records.
- Coordinate with operations and scheduling teams to ensure completed jobs are properly closed out and invoiced without delay.
- Research unapplied payments, short payments, credits, and discrepancies to keep customer accounts current.
- Work confidently with QuickBooks and learn new billing, scheduling, and job-management software.
- Communicate professionally with customers regarding invoices, payment status, and outstanding balances.
- Maintain accurate AR records and assist with aging reports and collection updates.
Requirements
- Extensive hands-on experience in accounts receivable, billing, and collections.
- Strong understanding of the full AR cycle, from invoicing through payment collection.
- Proficiency in QuickBooks is required.
- Ability to learn and navigate new software systems quickly.
- Excellent organizational skills and exceptional attention to detail.
- Strong communication, follow-up, and problem-solving abilities.
- Ability to manage multiple priorities, meet deadlines, and work efficiently in a fast-paced environment.
- A proactive mindset, strong sense of ownership, and commitment to getting tasks completed accurately and on time.
- Experience in a service-based business or high-volume invoicing environment is a plus.
- Takes ownership of responsibilities.
- Understands that completed jobs must be invoiced promptly and outstanding balances must be actively pursued.
- Does not let tasks fall through the cracks.
- Dependable, persistent with collections, comfortable communicating with customers about money.
- Always looking for ways to improve efficiency and accuracy.
- Can keep billing current, collections moving, and customer accounts organized.
Skills
- Accounts Receivable
- Billing
- Collections
- Customer Invoicing
- Payment Processing
- QuickBooks
- Organizational Skills
- Attention to Detail
- Communication
- Follow-up
- Problem-solving
- Time Management
- Software Navigation
Location
- Not specified
Work Type
- Not specified
Experience Level
- Experienced
Education Level
- Not specified
Salary/Compensations
- Not specified
Benefits
- Health Insurance
- Dental and Vision insurance
- Sick pay
- Vacation pay
About the Company
- Done Right Hood & Fire Safety Inc. is a growing company.
Equal Opportunity
- Not specified