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About the Role
The Product Manager is responsible for building and prioritizing a backlog of strategic and tactical software requirements for internal CRM and customer-facing web applications. This role will establish a clear CRM experience strategy, improve usability across critical workflows, and enable faster delivery of new experiences through reusable APIs and shared platform capabilities.
Responsibilities
- Build and executing a roadmap for Core products
- Guide the agile development processes including quarterly planning, metrics gathering, sprint planning, grooming, and overall sprint deliverables
- Own product roll out planning and execution including training, written deliverables, project demonstrations, and in-person presentations
- Lead meetings with multiple stakeholders to identify and prioritize software development and business process improvement initiatives
- Develop detailed functional specifications, user stories, and visual mock-ups for stakeholder review
- Gather feedback and approval from relevant stakeholders’ pre-development and post-development
Requirements
- 3 to 5 years of relevant experience
- Experience with CRM migration or transformation programs
- Demonstrated experience modernizing legacy enterprise applications or integrating multiple systems
- Worked in Agile setup as a product manager for 1-2 years
- Understands the software development lifecycle
- Experience with quarterly planning
- Extremely high empathy towards user problems
- Creative thinker
Skills
- Exposure to data platforms such as Databricks
- Familiarity with application monitoring and observability tools such as Datadog
- Experience working within a PHP, SQL Server, or Python-based technology environment
- Deep understanding of user experience design
- Ability to author user stories and functional specifications
Location
- New York City
Work Type
- Hybrid
Experience Level
- 3 to 5 years
- 1-2 years
Salary/Compensations
- $155,000-$185,000 USD
Benefits
- 15 PTO days, 10 legal holidays, and sick days
- Comprehensive medical, dental, and vision plans
- 401(k) match up to 10% of employee contribution
- Life insurance
- Paid time-off
- Parental leave plans
- Commuter benefits
- Corporate gym rate
- Development opportunities through the LinkedIn Learning platform
- Free snacks and beverages in the office
- Friday happy hour and “Summer Fridays”
- Year-round corporate athletic league
- Casual work environment, team building, and other social events
- Eligible for an annual discretionary bonus based on performance
About the Company
- Guidepoint powers end-to-end research workflows for the world’s best research teams.
- Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions.
- Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
Equal Opportunity
- At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives.
- We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.