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About the Role
The Director of Total Rewards is a strategic leader responsible for the design, execution, and evolution of the firm's global total rewards programs, including benefits, compensation, leaves, recognition, retirement, and well-being. This role oversees a global benefits budget exceeding $50 million and acts as a trusted advisor to the CHRO and firm leadership, influencing rewards philosophy and developing innovative strategies aligned with business and talent objectives.
Responsibilities
- Develop and execute a global Total Rewards strategy aligned with business objectives, talent acquisition, and retention.
- Present annual plans and recommendations for competitive strategies to firm leadership.
- Lead the continuous evolution of offerings and vendor engagements to support employee health and well-being.
- Drive operational excellence, accuracy, security, and efficiency in service delivery, benefits technology, and AI-enabled benefits administration.
- Evaluate and manage the global operating model for Total Rewards, ensuring compliance, competitiveness, and consistent governance.
- Lead, mentor, and develop a global team, fostering a culture of innovation and continuous improvement.
- Oversee a global benefits budget of over $50 million with sound financial strategy, including cost forecasting and benchmarking.
- Ensure market-leading ancillary and flexible benefits support a global, multigenerational workforce.
- Oversee the compensation framework for the global business support organization, ensuring competitive pay.
- Manage the firm's pay equity and pay transparency initiatives, including equity analyses and disclosures.
- Oversee the global well-being strategy, addressing mental health, emotional resilience, physical wellness, and work-life integration.
- Collaborate with the Senior Manager of Retirement Benefits on matters of shared interest.
- Ensure compliant and consistent administration of leaves of absence and accommodations across all offices.
- Ensure compliance with U.S. and international laws and regulations related to total rewards practices.
- Monitor industry trends, regulatory developments, and emerging best practices in HR technology, AI, and employee well-being.
- Ensure partnerships with leading benefits vendors for service, technology, AI, and digital security.
- Partner with Information Security, HRIS, and Information Services to govern benefits technology and protect sensitive data.
- Deliver intuitive digital and AI-enabled experiences for employees and managers.
- Oversee metrics, KPIs, and analytics to measure effectiveness, utilization, and employee feedback.
- Ensure clear communications, training, and change management practices to help employees understand offerings.
- Collaborate with cross-functional teams to promote benefits and provide rewards content for recruiting materials.
Requirements
- Bachelor's degree required; advanced degree preferred.
- Minimum of 10 years of progressive experience in total rewards leadership roles, including global team and budget oversight.
- Demonstrated strategic advisory experience at the senior leadership level.
- Experience in a global law firm or professional services environment preferred.
- Demonstrated success leading Total Rewards operating model transformation.
- Experience selecting and implementing relevant technologies, including self-service and AI-enabled tools.
- Experience managing vendors with a focus on technology enablement and security.
- Understanding of responsible AI principles and emerging AI regulations as applied to HR.
- Deep expertise in benefits cost management, including modeling, renewals, funding arrangements, and evaluating ROI.
- Experience managing benefits and rewards programs across multiple countries and regions.
- Subject matter expertise in accommodations and leaves of absence.
- Strong analytical skills, with experience using data analytics tools and dashboards.
- Demonstrated ability to develop, present, and execute multi-year total rewards strategies.
- Knowledge of U.S. and international laws and regulations related to total rewards practices.
- Experience partnering with Information Security and HR Information Services on benefits data governance.
- Experience designing or overseeing holistic well-being programs preferred.
- Proven ability to design employee- and manager-facing communications.
- Excellent written and verbal communication skills.
- Professional certification such as CCP, CBP, CEBS, or SHRM-SCP preferred.
Skills
- Total Rewards Strategy
- Benefits Administration
- Compensation Management
- Leave and Accommodation Management
- Well-being Programs
- Vendor Management
- HR Technology
- AI in HR
- Data Analytics
- Financial Strategy
- Cost Management
- Pay Equity
- Pay Transparency
- Compliance (ERISA, HIPAA, ACA, FMLA, ADA, GDPR)
- Communication
- Change Management
Location
- Boston
- New York
Work Type
- Hybrid
Experience Level
- 10+ years of progressive experience in total rewards leadership roles
- Senior leadership level
Education Level
- Bachelor's degree
- Advanced degree preferred
Salary/Compensations
- $211,400 - $338,300
Benefits
- Comprehensive Total Rewards package
- Comprehensive health and well-being benefits
- Personal and professional development
- Career growth opportunities
- Collegial and supportive culture
- Discretionary bonus based on performance
About the Company
- Ropes & Gray is a preeminent global law firm.
- Ranked in the top three on The American Lawyer's A-List for eight consecutive years.
- #1 on Law.com's UK A-List twice in the past three years.
- Approximately 2,500 lawyers and professionals.
- Offices in major centers of business, finance, technology, and government globally.
- Recognized for leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Equal Opportunity
- Ropes & Gray is an equal opportunity employer.