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About the Role
Join our Client Payments team as a Coordinator, Client Payments, where you’ll play an important role in processing client receipts and delivering responsive, high-quality service to lawyers and colleagues across the firm. This role reports to the Supervisor, Client Payments and offers regular remote-work flexibility, with in-office attendance required as business, client, team, or operational needs arise.
Responsibilities
- Record daily revenue payments received.
- Research and assist in identifying client receipts that could not be identified by the Global Service Center (GSC), escalating unresolved items as appropriate.
- Post client receipts in SAP once identified.
- Address accounts receivable concerns and questions via e-mail and phone call within a timely manner.
- Prepare and provide ad-hoc reports and payment information in response to requests.
- Balance batch reports to bank credits.
- Work closely with accounts payable team members as it relates to Trusts and Intercompany transfers.
- For Trust accounts, open sub-accounts and maintain balances and record interest-bearing escrow accounts monthly.
- Perform general administrative duties.
Requirements
- At least three years of experience in a professional environment, preferably within a law firm.
- Preferred experience with a legal industry standard financial systems database.
- Flexibility to work independently and in a team atmosphere with a high degree of accuracy, confidentiality and professionalism.
- Customer service oriented with strong communication skills and the ability to interact well with people at all levels of the organization internally and externally by phone, email and in person.
- Ability to work in a fast-paced environment and adapt quickly to changing priorities.
- Strong team player a must.
- Ability to exercise sound judgment while working within established procedures, controls, and escalation guidelines.
- Detail oriented, with above average spelling, language and grammar skills.
- Strong computer skills, including proficiency in Microsoft Office and strong data entry skills.
- Must be flexible to work extra hours as dictated by the demands of the role.
Skills
- Microsoft Office proficiency
- Data entry
Location
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- 3+ years
Benefits
- Access to three medical insurance plans
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pre-tax benefits such as health savings and flexible spending accounts
- 401(k) savings plan
- Profit-sharing plans if eligible
- Fertility benefits
- Commuter benefits
- Student loan assistance refinancing options
- Competitive paid time off plan (minimum of 20 days)
- Generous paid maternity leave
- Paid paternity leave (parental leave) (minimum of 14 weeks)
- Child care support through a back-up care program
- 11 Firm holidays
About the Company
- At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity.
- The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces.
- Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success.
- With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.
Equal Opportunity
- Norton Rose Fulbright US LLP is an Equal Employment Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, and any other characteristic protected by law.
- Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Employment Opportunity Employer to applicants with disabilities.
- Pay Transparency – Nondiscrimination Provision: The firm will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
- E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
- Right to Work Information