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About the Role
The Tenant Engagement Manager designs and delivers hospitality-inspired programming, branded events, and amenity experiences at an assigned property, applying hotel-caliber service principles to build community and drive tenant satisfaction and retention. This role owns the property's tenant engagement budget, develops marketing materials to promote programs, and maintains the tenant engagement app and digital platforms. This role blends hospitality, event management, and relationship-building skills to deliver a consistently elevated tenant experience.
Responsibilities
- Develop and execute hospitality-inspired tenant engagement programming, branded events, and amenity activations for the property.
- Create and manage the property's tenant engagement budget, tracking expenses and reporting on program impact.
- Build and maintain genuine relationships with tenants, providing a tailored, service-first experience based on their needs and interests.
- Develop marketing materials and communications to promote events and drive tenant participation.
- Manage and update the tenant engagement app and building website, ensuring accurate and current content.
- Partner with property management, concierge, and leasing teams on tenant move-ins, tours, and VIP visits.
- Build and maintain relationships with local hospitality vendors and service providers to support programming.
- Analyze tenant feedback and engagement data to inform program strategy and service improvements.
- Coordinate meeting and event logistics for tenants and internal teams as needed.
- Perform other duties and responsibilities as assigned.
Requirements
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
- This role involves standard office work along with regular mobility throughout the property to support events.
- Minimal travel may be required.
- Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening.
- At this time, we are not working with any agencies.
Skills
- Project management
- Budget tracking
- Microsoft Office proficiency
- Marketing/design tools (e.g., Canva)
- Relationship-building
- Communication skills
- Hospitality-first mindset
Location
- On-site
Work Type
- Full-time
Experience Level
- 2-4 years of experience in event planning, hospitality, or tenant/guest engagement.
Education Level
- Bachelor's degree in Hospitality Management, Marketing, Business, or related field preferred; equivalent experience considered.
Salary/Compensations
- $70,000—$75,000 USD
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-Paid Life insurance
- Company-Paid Long Term Disability
- Accidental Death & Dismemberment (AD&D) coverage
- 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
- Flexible Time Off (FTO) or vacation benefits, depending on position classification
- Paid sick leave and other legally required leave programs
- Employee assistance and wellness programs where available
- Company-paid holidays
- Additional voluntary benefit offerings that may vary by location and position
About the Company
- Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States.
- Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe.
- Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space.
- For more information, visit: www.lpc.com.
Equal Opportunity
- Lincoln Property Company is an Equal Opportunity Employer.
- Employment decisions are based on merit, qualifications, and business needs.
- Lincoln does not discriminate against applicants or employees on the basis of race, color, religion, creed, sex, gender, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other status protected by federal, state, or local law.
- Applicants and employees may raise concerns regarding discrimination, harassment, accommodation, or retaliation without fear of reprisal.