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About the Role
Upgrade is seeking a Senior Product Manager for its Fraud Infrastructure team. This role will own and drive key initiatives related to fraud detection, third-party data integrations, and consumer verification. The ideal candidate is self-motivated, excels in an agile environment, and can balance fraud prevention with user conversion.
Responsibilities
- Drive product development for Upgrade’s fraud infrastructure, including detection, models, third-party data integration, and consumer verification measures.
- Facilitate cross-functional decision-making, balancing conversion, fraud prevention, information security, and operational considerations.
- Partner with Upgrade’s fraud management team to monitor and improve fraud KPIs.
- Act as product owner for scrum teams developing fraud platform enhancements.
- Evaluate and drive the implementation of new third-party data and software integrations.
- Collaborate with the operations team to monitor, troubleshoot, and resolve issues.
Requirements
- Significant expertise in fraud strategies, models, data sources, and infrastructure, preferably in a Fintech environment.
- 5-7 years of product management experience in a fast-paced, entrepreneurial setting.
- Fluency with product development tools, SQL, web analytics, and A/B testing software.
- Experience with third-party APIs and solutions integration.
- Ability to lead and resolve conflicts across organizational stakeholders.
Skills
- Product Management
- Fraud Detection
- Third-Party Integrations
- Consumer Verification
- Agile Methodologies
- Scrum
- SQL
- Web Analytics
- A/B Testing
- API Integration
Location
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- Senior
- 5-7 years
Salary/Compensations
- USD $180,000-$200,000 annually plus equity and benefits
Benefits
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
About the Company
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- Since 2017, Upgrade has helped over 7.5 million customers access over $42 billion in consumer credit.
- The company focuses on improving customers' financial well-being by building products that increase their disposable income and support their financial future.
- Upgrade is backed by prominent technology investors and was most recently valued at $7.3B.
- Upgrade is recognized for its collaborative and inclusive culture, having been named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In and the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.