Airline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance.
Hallmark Aviation Services · NY, US
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About the Role
Hallmark Aviation Services is seeking a Supervisor for an International Airline at New York (JFK). The Airline Supervisor assists the Airline Account Manager with operational and administrative processes, coordinating with the airline client/station manager to meet high quality standards.
Requirements
- Minimum 18 months Airline Experience Preferred
- Strong leadership abilities
- Excellent focus on Customer and Client satisfaction
- Must be able to work morning, afternoon and/or night shift
- Ability and willingness to work harmoniously in a team environment
- Strong leadership, but stronger team player
- Ability to work under pressure
- Able to communicate effectively, verbally and in writing
- Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
- Basic knowledge of airline reservations
- Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
- Computer, typing and ticketing experience
- Able to operate independently and work varied hours
Skills
- Leadership
- Customer satisfaction
- Client satisfaction
- Teamwork
- Communication (verbal and written)
- Airport operations
- Airline reservations
- Problem-solving
- Computer proficiency
- Typing
- Ticketing
Location
- New York (JFK)
Work Type
- Full-time
Experience Level
- Minimum 18 months Airline Experience Preferred
About the Company
- Hallmark Aviation Services is seeking a Supervisor for an International Airline.