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About the Role
Sell merchandise in the Tennis Pro Shop, ensuring optimal shop operation and service execution. This is a nonexempt, hourly position.
Responsibilities
- Advises members and guests about attire and equipment.
- Arranges and displays Pro Shop inventory.
- Assists with Pro Shop merchandising, cleaning, and restocking.
- Records all sales transactions.
- Operates point of sale (POS) system.
- Collects and records Court reservations.
- Assists in packing and unpacking inventory.
- Assists in special orders.
- Checks in and registers members and guests for play.
- Assists with special promotions and sales.
- Opens and closes Tennis Center as scheduled.
- Performs other duties as directed by the Proshop manager.
Requirements
- Ability to document, record and maintain statistical and log-in records.
- Ability to listen, give and follow directions; speak clearly and concisely to maintain proper, effective communication with members and staff.
- Work quickly and accurately, both independently and as a part of a team.
- Exercise good judgment, perform detailed tasks; understand and follow verbal and/or written instruction.
- Use discretion and exercise good judgment, and acknowledge all members, guests, and staff checking-in or walking past.
- Routinely requires sitting, standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, holding, twisting, reaching, climbing stairs/ladders, and the ability to lift at least fifty pounds.
- Must be able to work quickly and accurately in a custom-service oriented environment.
- Follow guidelines regarding proper workplace appearance.
- Adhere to department's specific uniform requirements.
Skills
- Customer service
- Administrative experience
- Merchandising
- Sales transactions
- Point of sale (POS) system operation
- Court reservation recording
- Inventory management
- Special order processing
- Member and guest registration
- Communication
- Teamwork
- Judgment
- Attention to detail
Location
- Westwood Country Club
Work Type
- Hourly
- Nonexempt
Experience Level
- One year or more of custom-service and/or administrative experience preferred.
About the Company
- Westwood Country Club