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About the Role
The Facilities Technician II is an onsite role responsible for the inspection, maintenance, and repair of assigned areas, including common spaces, conference rooms, offices, and support areas. This role involves troubleshooting and repairing furniture, HVAC, lighting, and other technical systems.
Responsibilities
- Receive and prioritize task assignments via email and the Facilities Request system.
- Review daily conference room requirements and ensure proper setup and refreshment between meetings.
- Complete assigned e-Requests (e.g., temperature adjustments, furniture, lighting, cleaning) and provide status updates.
- Notify the Facilities Dispatcher if a task cannot be completed within established timeframes.
- Conduct regular inspections of assigned floor areas.
- Maintain cleanliness, safety, and operational standards in common areas, conference rooms, office spaces, and support areas.
- Perform scheduled preventive maintenance tasks, including filter changes, meter readings, and replacing air freshener cartridges.
- Maintain and implement the preventive maintenance program for all facility systems.
- Address routine maintenance issues proactively.
- Perform initial troubleshooting, adjustments, and repairs on HVAC, lighting, and other technical systems.
- Document and escalate issues requiring further attention.
- Respond to and resolve furniture-related issues, including sit/stand desk mechanisms.
- Perform light carpentry and repair work such as hanging pictures, repairing window treatments, and adjusting hinges and drawer glides.
- Assist with furniture moves and setups, including configuring multi-purpose conference rooms.
- Coordinate, staff, and execute office moves, providing status updates.
- Coordinate team activities and communicate progress when assigned as project point person.
- Attend meetings as directed by the supervisor.
- Keep Facilities supply closets clean, organized, and properly stocked.
- Advise personnel when supplies need replenishment.
- Interact professionally with internal stakeholders to ensure high customer satisfaction.
- Communicate effectively with team members and management regarding issues, updates, and completed work.
- Assist in developing and refining departmental procedures.
- Provide coverage for colleagues during absences.
- Perform other duties and special projects as assigned.
Requirements
- High School diploma or equivalent required; Trade School Certificate preferred.
- 3+ years of general work experience.
- Demonstrated ability and experience with troubleshooting technical systems including sit/stand furniture, and digital temperature and lighting controls required.
- In-depth knowledge and hands-on experience with HVAC equipment and controls, including variable air volume (VAV) systems and digital Building Management System (BMS) controllers and software.
- Proficiency with modern lighting equipment and digital lighting control systems.
- Working knowledge of office furniture systems, including sit/stand desk mechanisms.
- Basic plumbing and carpentry skills for routine maintenance and repairs.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to interact effectively with internal staff, attorneys, and external contractors.
- Cooperative, service-oriented attitude with a focus on customer satisfaction.
- Ability to maintain composure and a professional demeanor in a fast-paced or high-pressure environment.
- Strong organizational and time management skills.
- High level of initiative and ability to work independently with minimal supervision.
- Sound judgment and problem-solving skills.
- Ability to plan, coordinate, and execute small projects.
- Proficient with computers and mobile devices, including email and job-related applications.
- Familiarity with common tools and equipment used in the role.
- Ability to safely lift and carry up to 50 pounds.
- Willingness and ability to work overtime as needed.
Skills
- Troubleshooting technical systems
- Sit/stand furniture repair
- Digital temperature controls
- Digital lighting controls
- HVAC equipment and controls
- Variable Air Volume (VAV) systems
- Building Management System (BMS) controllers and software
- Modern lighting equipment
- Office furniture systems
- Plumbing
- Carpentry
- Verbal communication
- Written communication
- Interpersonal skills
- Customer satisfaction
- Organizational skills
- Time management
- Initiative
- Problem-solving
- Project planning
- Computer proficiency
- Mobile device proficiency
- Job-related applications
Location
- New York
Work Type
- Onsite
- Full-time
Experience Level
- 3+ years of general work experience
Education Level
- High School diploma or equivalent
- Trade School Certificate preferred
Salary/Compensations
- $70,000 to $80,000 plus overtime
Benefits
- Paid time off
- Medical
- Dental
- Vision care
- 401(k)
- Substantial health club discounts