Branch Manager- Wesley Heights, Charlotte NC
Huntington National Bank · Charlotte, NC, US
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About the Role
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.
Responsibilities
- Manage a portfolio of high-value consumer and business customers.
- Lead the process of referring customers to other areas of the bank to meet customer needs, deepen relationships, and build strong internal partnerships.
- Lead the team in providing excellent customer service and effectively resolving customer issues.
- Leverage available tools and technology to identify and present sales and service opportunities.
- Maintain knowledge and educate the team on all products, services, technology, and policies.
- Maintain active involvement in the community and develop key business and community relationships.
- Develop key internal partnerships to drive business in the market area.
- Oversee the recruitment and hiring process, ensuring the assigned market is staffed with suitable colleagues.
- Garner resources required to support the team.
- Manage the overall operations of the branch, adhering to all operational, security, risk, and regulatory policies and procedures.
- Understand branch sales, service, operations, and financial performance.
- Demonstrate acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation.
- Perform other duties as assigned.
Requirements
- High School Diploma or GED and minimum of 1 year or more in a goal-driven retail sales leadership role or a Bachelor's Degree.
- Must provide fingerprints as required by NMLS regulations.
- Must be currently authorized to work in the United States on a full-time basis.
Skills
- Banking
- Investments
- Consumer lending
- Business banking
- Business lending
- Sales
- Sales leadership
- Customer service
- Process management
- Coaching
- Colleague development
- Communication
- Presentation skills
- Mobile services
- Online banking services
- Consumer and business deposit products
- Developing
- Influencing
- Inspiring
- Motivating colleagues
Location
- 1527 W Morehead, Charlotte NC 28208
Work Type
- Office
- Full-time
Experience Level
- Minimum of 1 year or more in a goal-driven retail sales leadership role
- Previous management experience
Education Level
- High School Diploma or GED
- Bachelor's Degree
About the Company
- Huntington will not sponsor applicants for this position for immigration benefits.
- Huntington is an Equal Opportunity Employer.
- Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
- Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Equal Opportunity
- Huntington is an Equal Opportunity Employer.