Programme Manager (Client Facing: part of SAP Delivery organisation)
SAP IT Business Systeme · GB
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About the Role
This role involves owning end-to-end delivery of high-value, multi-workstream programmes, translating client goals into delivery strategies with clear KPIs and benefits plans. You will lead programme governance, manage risk, contracts, and scope change with commercial discipline, and protect stakeholder/client satisfaction. You will embed adoption planning, intervene early where adoption is at risk, contribute to bids and proposals, and mentor project managers.
Responsibilities
- Own end-to-end delivery of high-value, multi-workstream programmes.
- Translate client goals into delivery strategies with clear KPIs and benefits plans.
- Lead programme governance and manage risk, contracts, and scope change with commercial discipline.
- Protect stakeholder / client satisfaction from project teams to the C-suite.
- Embed adoption planning from day one and monitor consumption throughout.
- Intervene early where adoption is at risk.
- Contribute to bids, proposals, and deal shaping for strategic opportunities.
- Mentor project managers and help grow the wider PM community.
Requirements
- Seven to ten years leading large, complex programmes across fixed-price and time-and-material engagements at scale.
- Deep expertise in Programme / Project Management within a Client Facing environment (SAP Delivery organisation).
- Expertise in programme governance, benefits realisation, risk, and change management.
- Expert knowledge of methodologies such as SAP Activate, PRINCE2, PMI, Agile, and SAFe.
- A degree in business, engineering, or IT is required.
- SC clearance is mandatory.
- Ability to influence confidently at board and C-suite level.
- Ability to communicate clearly with delivery teams and executive stakeholders.
- Active use of AI tools in day-to-day work from planning and risk identification to stakeholder reporting.
- Understanding of AI capabilities and limitations.
- Credibility to engage with clients on the topic of AI.
- Ability to thrive in matrix environments.
- Ability to operate well at executive level.
- Desire to drive real client outcomes at scale.
- Successful candidates might be required to undergo a background verification with an external vendor.
Skills
- Project Management / Programme Management
- Project Implementation
- Planning and Execution
- Project Scoping
- Customer Orientation
- Agentic AI Day-to-Day Practice
- Business Acumen
- Context Engineering
- Influencing Skills
- AI-Assisted Automation & Prototyping
- Strategic Thinking
- AI Adoption Capability
- Complex Problem Solving
- AI Output Quality Assurance
- Emotional Intelligence
Location
- National boundaries
- Multiple business units
- International assignments
Work Type
- Client Facing
- Mixed delivery models
- Travel is a regular part of the role
Experience Level
- Seven to ten years leading large, complex programmes
Education Level
- Degree in business, engineering, or IT
About the Company
- With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
- As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology.
- For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
- SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
Equal Opportunity
- Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.