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About the Role
The Fitness Attendant is responsible for the general cleanliness, organization, and utility of the fitness center, ensuring a clean, safe, and welcoming environment for all guests while delivering outstanding customer service.
Responsibilities
- Set up, maintain, and clean all fitness equipment and facility areas.
- Greet guests, explain programs and activities, and provide guidance on equipment usage.
- Report and resolve guest complaints promptly and professionally.
- Maintain accurate attendance records and ensure compliance with all rules and regulations in a tactful manner.
- Monitor the safety and cleanliness of the gym, locker rooms, and surrounding areas.
- Attend all required meetings and trainings.
- Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
- Meet regularly with supervisor to review duties and performance.
- Perform additional duties as assigned.
Requirements
- Must be able to perform the essential functions of the position satisfactorily.
- Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
- Ability to work evenings, weekends, and holidays.
- Ability to lift 50 lbs or more.
Skills
- Customer service
- Equipment maintenance
- Safety monitoring
- Record keeping
- Communication
Location
- Various
Work Type
- Non-Exempt
About the Company
- Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties.
- We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging.
- Our mission is to create spaces where people thrive.
- With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
- The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology.
- Everything we do is designed to create lasting value and measurable impact.
- If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose.
- Join the team shaping the future of the amenity experience.
Equal Opportunity
- Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
- Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities.
- Please let your recruiter know if you need accommodation at any point during the interview process.