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About the Role

The Clinical Directorate Business Support Coordinator plays a pivotal role in ensuring the smooth and effective operation of the Clinical Directorate. Working closely with the Clinical Executive Director and wider leadership team, you will provide high-quality coordination, administrative and operational support that enables strategic priorities to be delivered effectively. As the central point of contact across the directorate and wider clinical community, you will bring structure, organisation and efficiency to a fast-paced environment. From managing complex diaries and coordinating meetings and events, to supporting onboarding, communications, financial processes and workforce activities, you will ensure colleagues have the support they need to succeed. This is an exciting opportunity for a highly organised and proactive individual who enjoys building relationships, solving problems and creating positive experiences for colleagues and stakeholders. You will play an important role in maintaining professional standards, driving continuous improvement and ensuring that everything the directorate delivers reflects our values and behaviours.

Responsibilities

Managing diary of the Clinical Executive Director and the meetings and priorities for the leadership team.
Coordinating directorate meetings, events, development days and colleague engagement activities.
Acting as a key point of contact for stakeholders across the Clinical Directorate and wider organisation.
Preparing agendas, note recording, reports and action trackers to support effective decision-making.
Maintaining accurate records, documentation, SharePoint sites and team information.
Supporting recruitment, onboarding and workforce planning activities.
Processing purchase orders, invoices and expenses in line with financial controls.
Coordinating communications, updates and digital content across the directorate.
Handling confidential information with professionalism and discretion.
Identifying opportunities to improve processes and enhance colleague experience.

Requirements

Experience in a business support, PA, EA or coordination role.
Highly organised, with the ability to manage multiple priorities and deadlines.
Strong diary management and administrative coordination skills.
Excellent communication and stakeholder engagement abilities.
Proven ability to build effective working relationships.
Experience coordinating meetings, events and colleague activities.
Proficient in Microsoft Office, Teams and SharePoint.
Understanding of financial processes, including purchase orders, invoices and expenses.
Strong attention to detail and commitment to accuracy.
Able to handle confidential information with discretion.
Proactive, solutions-focused and able to work independently.
Collaborative, values-led and committed to continuous improvement.

Skills

Business support
PA
EA
Coordination
Diary management
Administrative coordination
Communication
Stakeholder engagement
Relationship building
Meeting coordination
Event coordination
Colleague activity coordination
Microsoft Office
Microsoft Teams
SharePoint
Financial process understanding
Purchase order processing
Invoice processing
Expense processing
Attention to detail
Accuracy
Confidential information handling
Discretion
Proactive
Solutions-focused
Independent work
Collaboration
Values-led
Continuous improvement

Location

Hybrid

Work Type

Hybrid working
Permanent

Salary/Compensations

£29,316

Benefits

Hybrid working opportunities
Annual bonus schemes
Long service awards
Colleague recognition awards
27 days holiday plus bank holidays
In-house training
Support for external qualifications
1 day of paid well-being leave
Free access to the 24/7 Employee Assistance Programme
Generous pension scheme (12% employer contribution)
Access to Flexible Benefits Scheme (Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, additional pension contributions)
2 days of paid volunteering leave
Access to discounts (Blue Light Card, NHS Discounts)

About the Company

NHS Supply Chain's role is to support the NHS to save lives and improve health. They are part of the NHS family, sourcing, delivering, and supplying healthcare products, services, and food for NHS trusts and healthcare organisations across England and Wales. They serve every NHS Trust, operate a national network of distribution centres, manage relationships with over a thousand suppliers, and deliver over 8,000,000 orders annually to more than 17,000 locations. Their work allows NHS staff more time to focus on providing excellent patient care.
SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

Equal Opportunity

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.