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About the Role

We’re looking for a Staff Software Engineer to help architect, build, and productize our AI/ML infrastructure. You'll be the bridge between research, product, customers, and engineering, driving AI adoption from strategy through production at scale. This role is ideal for someone who thrives in early-stage environments, enjoys owning things end to end, and wants their work to have a measurable impact on an industry that desperately needs modern infrastructure.

Responsibilities

Design and evolve a modular architecture to power configurable healthcare workflows at scale.
Build a workflow orchestration engine capable of handling thousands of concurrent stateful tasks (credentialing, verification, enrollment).
Define and optimize integration frameworks to connect with thousands of external systems — web portals, APIs, PDFs, spreadsheets.
Drive reliability, auditability, and performance through observability, self-healing, and clear fault-domain boundaries.
Lead the design and deployment of AI-powered digital workers — LLM- and rules-driven agents that perform operational workflows end-to-end.
Evaluate AI tools, frameworks, and third-party APIs, ensuring alignment with platform goals and data protection requirements.
Partner with product, engineering, and analytics to discover use cases, build features, and deliver value.
Engage with customers to understand operational challenges, validate assumptions, and iterate solutions quickly.
Provide technical mentorship to the engineering team.

Requirements

10+ years experience building and scaling complex, distributed systems or workflow-heavy SaaS platforms.
Deep experience implementing AI harnesses.
Recent experience in startups.
Proven ability to own architecture and make high-stakes technical decisions in ambiguous, high-growth environments.
Deep understanding of modern cloud architecture and full software stacks.
Excellent communication — able to clearly explain technical trade-offs to technical and non-technical audiences alike.

Skills

AI/ML infrastructure
AI adoption
System Architecture & Design
workflow orchestration
integration frameworks
AI
LLM
cloud architecture
software stacks

Location

New York City

Work Type

in-office

Experience Level

Staff
10+ years

Salary/Compensations

Competitive base compensation
stock options
Compensation depends on experience and interview performance

Benefits

Equity
Mental health time
Focus on outcomes, not hours
Office lunch
Fully stocked snack bar
Generous employer-sponsored health and dental coverage
Nine company holidays
Unlimited PTO

About the Company

Tackle bottlenecks that slow down provider access to patients.
Build intelligent systems that reason, act, and automate in production.
Collaborate with customers, clinical ops, engineers, and founders.
Early-stage upside
High-growth trajectory
People-first culture

Equal Opportunity

Assured is an equal opportunity employer committed to diversity and inclusion.
We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships.
Assured bases hiring decisions solely on qualifications, merit, and business needs.