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About the Role

We are looking for a Business Analyst to act as the pivotal link between the business and technology teams, translating complex business requirements into clear, actionable specifications that drive the design, build, and configuration of the Group’s Policy Administration System. This includes end-to-end ownership across Policy, Management Information (MI), Accounting, and Claims functionality, ensuring solutions are aligned to business needs and deliver measurable value.

Responsibilities

Work with the business to identify requirements and deliver these effectively.
Facilitate workshops to elaborate Epics and capture user story mapping and user stories.
Translate business requirements into high-level specification documents for the Nexus development team and/or External partners.
Work closely with the development team to design solutions aligned with business requirements.
Provide Gap analysis for smooth project delivery.
Work alongside the Delivery Manager and Lead Analyst to ensure prepared work in the backlog for development sprint planning.
Provide support to development teams during development sprints for successful requirement delivery.
System test development work prior to User Acceptance Testing to ensure quality delivery.
Ensure effective communication to the business regarding product development and system delivery.
Work closely with third-party supplier Sabrefish on design and development issues.
Take ownership and become the key IT contact during product implementation, assisting with QA and implementation.
Complete a minimum of 15 hours of continuous professional development annually.
Refer matters beyond individual experience or authority to the Senior Analyst / Team Lead.
Become an expert in the Riskwrite Policy Administration system.
Work closely with all business areas including Underwriting, Accounts, Operations, Finance, Compliance and Claims to ensure system delivery aligns with group policy and processes.
Ensure the Riskwrite Development project team is involved in design and solution decisions throughout the specification and analysis process.
Keep the project manager and/or Senior analyst updated on delivery timelines.
Work closely with your Delivery/Sprint team.

Requirements

Insurance industry experience (mandatory)
London market or Lloyd’s experience (min 3 years)
Enthusiastic driver/ project management /delivery focus.
Highly effective communication skills.
Strong planning and organisation skills.
Sound judgement and highest level of integrity.
Knowledge of insurance and policy administration systems.
Understanding of system possibilities and dependencies.
Understanding of the MGA model.
Agile working.

Location

Hybrid - London

Work Type

Hybrid

Experience Level

Minimum 3 years London market or Lloyd’s experience

Salary/Compensations

Negotiable

Benefits

Holiday
Company pension
Funding available for relevant professional qualifications

About the Company

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff.
An environment built around supporting and developing our staff.

Equal Opportunity

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.