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About the Role

We are seeking a Senior Manager to lead our banking business, with the potential to grow into the General Manager role. This is a scaled business with millions of users and significant revenue, operating within a regulated program. The initial focus will be on strengthening the business by growing the user base and revenue, reducing costs, and increasing internal control over operations. This role involves managing external partnerships with processors, program managers, and sponsor banks, as well as leading and developing a team of operators.

Responsibilities

Own the P&L, including user growth, revenue per user, and cost to serve.
Build the operating model for a regulated financial product, defining service levels, vendor accountability, escalation paths, and controls.
Own external partnerships end-to-end and represent the business in negotiations.
Identify new revenue opportunities and make investment recommendations.
Develop and lead a team of operators, building a bench for future growth.
Represent the business to DoorDash leadership as its owner.

Requirements

8+ years of experience, including running a business line, operational surface, or P&L.
Ability to structure vague, consequential problems.
Data-driven decision-making with comfort in taking a stance before data is conclusive.
Commercial acumen, with experience in negotiations or economically significant decisions.
Proven ownership of outcomes and accountability for results, even under challenging odds.

Skills

P&L management
Financial product operations
Partnership management
Negotiation
Team leadership
Data analysis
Strategic planning

Location

United States
Illinois
Colorado
New York City

Work Type

Full-time
Remote

Experience Level

Senior Manager
8+ years

Salary/Compensations

$170,000—$250,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

DoorDash's mission is to empower local economies.
We are a technology and logistics company.
We are expanding beyond food delivery to offer any and all goods.
DoorDash is growing rapidly and constantly changing.
We are committed to supporting employee well-being with comprehensive benefits and perks.

Equal Opportunity

We are committed to growing and empowering a more inclusive community.
We hire and cultivate diverse teams from all backgrounds, experiences, and perspectives.
We believe true innovation happens when everyone has room at the table.
No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce and encourage applications from individuals who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans.
We will consider for employment qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable regulations.
If you need accommodations, please inform your recruiting contact.