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About the Role
The Executive Assistant (EA) plays a key role in enabling the effectiveness of Raising The Village’s Founder and CEO, providing trusted executive, administrative, and operational support in a dynamic, mission-driven environment. The EA balances hands-on administration with broader executive coordination, bringing structure to complexity and helping manage competing priorities. Success requires resourcefulness and initiative to research information, identify practical solutions, and resolve issues with limited direction, enabling the CEO to focus on key organizational priorities.
Responsibilities
- Actively manage the CEO’s calendar and inbox, balancing strategic priorities, leadership needs, stakeholder requests, travel, and focus time across multiple time zones.
- Anticipate conflicts, surface urgent matters, and exercise judgment about what requires the CEO’s attention, delegation, or independent resolution.
- Draft executive correspondence, briefing notes, agendas, talking points, and internal updates in the CEO’s voice and style.
- Prepare the CEO for meetings and decisions by synthesizing relevant context, checking facts, identifying gaps or inconsistencies, and highlighting matters requiring a decision, analysis, delegation, or follow-up.
- Maintain organized, accessible executive records, correspondence, contacts, and working documents, protecting highly confidential information.
- Coordinate meetings and engagements with the Executive Leadership Team and Board, including scheduling, materials coordination, logistics, and action tracking.
- Capture decisions, commitments, and action items, proactively tracking them to completion with the CEO and relevant stakeholders.
- Coordinate with Board members, senior leaders, funders, government and implementing partners, advisors, and other executive offices.
- Maintain stakeholder contact information and track key engagements and commitments, connecting related issues across meetings and workstreams.
- Represent the CEO’s office with professionalism, responsiveness, diplomacy, and cultural awareness aligned with RTV’s values.
- Arrange complex domestic and international travel, including itineraries, accommodations, transportation, visas or travel documentation, and contingency planning.
- Coordinate meeting and event logistics and prepare complete travel briefs with schedules, contacts, background materials, and objectives, responding resourcefully to last-minute changes.
- Manage executive administration, including expense reporting, and oversee office administrative operations, which may include lease management.
- Coordinate IT support, equipment, and virtual meeting setup, and maintain practical systems for tracking priorities, decisions, commitments, and deadlines.
- Support special projects by researching information, coordinating inputs, preparing concise summaries, and driving defined workstreams to completion.
Requirements
- 5+ years of progressive executive support experience supporting a CEO, C-suite executive, or similarly senior leader in a fast-paced, complex organization.
- Exceptional organization and prioritization skills, with the ability to manage high-volume calendars, competing deadlines, and multiple workstreams.
- Sound judgment, discretion, and independence in handling sensitive information and determining when escalation is appropriate.
- Resourcefulness and initiative in anticipating needs, researching solutions, and resolving issues with limited direction, including when processes, information, or next steps are unclear.
- Adaptability when priorities shift, with strong ownership and follow-through to keep commitments moving to completion.
- Excellent attention to detail and analytical ability, including reviewing information, identifying inconsistencies or gaps, and synthesizing what requires executive attention.
- Excellent written, verbal, and relationship management skills, with the confidence and diplomacy to prepare polished executive communications and engage with senior stakeholders.
- Strong Microsoft 365 proficiency, including Outlook, Teams, Word, PowerPoint, and Excel, and the ability to learn new technology quickly.
- Ability to coordinate complex travel, meetings, events, and logistics, including changes with limited notice.
Skills
- Microsoft 365 proficiency
- Outlook
- Teams
- Word
- PowerPoint
- Excel
- Executive correspondence drafting
- Calendar management
- Inbox management
- Travel arrangements
- Expense reporting
- Meeting logistics
- Technology coordination
- Information synthesis
- Prioritization
- Problem-solving
- Adaptability
- Attention to detail
- Analytical ability
- Written communication
- Verbal communication
- Relationship management
- Diplomacy
- Cultural awareness
- Project support
- Research
- Coordination
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 5+ years of progressive executive support experience
About the Company
- Raising The Village’s mission is to build and strengthen pathways out of ultra-poverty through an approach guided by data, designed with communities, and scaled by partnerships.
- We work with last-mile communities to implement solutions that raise incomes, sustain impact, and chart sustainable pathways to possibility within 24 months.
- To date, we have supported more than two million people in Uganda, Rwanda, and the Democratic Republic of Congo, with support from our partners and our team in North America.
- Find out more about our programs and impact at www.raisingthevillage.org.
Equal Opportunity
- RTV is committed to fostering an inclusive, equitable, and accessible workplace.
- We comply with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
- Accommodations are available upon request for candidates participating in all aspects of the employment process.