Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Field Svc Technician II role.

Rezi rewrites your resume against Canon U.S.A., Inc.'s job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Field Svc Technician II posting at Canon U.S.A., Inc. — free, in seconds.

About the Role

Canon USA, an innovator of technology, solutions, and services, is seeking individuals who strive for excellence in operational, maintenance, and networking support to help customers with basic technical expertise of Canon-supported products.

Responsibilities

Diagnose basic mechanical, software, network, and system failures using established procedures.
Service and repair designated equipment to Canon standards and specifications.
Maintain working knowledge and aptitude of multiple product groups, including basic troubleshooting and diagnostics.
Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
Provide direction to less experienced technicians.
Provide solutions for escalated technical and/or customer service-related problem areas for any territory requested.

Requirements

HS Diploma, GED, or equivalent experience required.
1 to 2 years of related experience.
Basic understanding of internet environments.
Ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
Ability to travel (valid driver's license and acceptable driving record necessary).
Capability to work in a 24/7 environment, performing shift work and on-call rotations.
Must take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
Must be legally authorized to work in the United States.
All applicants must reside in the United States at the time of hire.
The Company will not pursue or support visa sponsorship.

Skills

Operational support
Maintenance support
Networking support
Basic technical expertise
Troubleshooting
Diagnostics

Location

On-site

Work Type

Full-Time

Experience Level

1-2 years of related experience

Education Level

HS Diploma, GED, or equivalent experience

Salary/Compensations

$21.50-$30.75 hourly

Benefits

Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
Employee referral bonus
Employee discounts
Volunteer opportunities

About the Company

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.
With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years.
Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.
Where Talent Fosters Innovation.
Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals.
We believe in integrity, respect, empowerment, and making a difference in the communities we serve.
Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.