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About the Role
We are seeking an experienced Project Manager to join our Project Management team and serve as a trusted advisor to our clients while driving successful project delivery. This role requires a unique blend of client relationship management, organizational excellence, and technical project leadership to ensure our engagements exceed client expectations and deliver measurable business value.
Responsibilities
- Lead end-to-end project delivery for professional services engagements, ensuring projects are completed on time, within scope, and on budget
- Serve as the primary client liaison, building strong relationships and maintaining regular communication on project status, risks, and opportunities
- Develop comprehensive project plans, including timelines, resource allocation, deliverables, and success metrics
- Facilitate requirements gathering sessions and translate business needs into actionable project deliverables and user stories
- Lead change management initiatives using structured methodologies to ensure successful adoption of new processes, systems, and organizational changes
- Conduct business analysis activities to identify process improvements, efficiency gains, and strategic recommendations for clients
- Manage project risks and proactively develop mitigation strategies and escalate appropriately when needed
- Coordinate cross-functional teams and resources to ensure alignment and effective collaboration throughout the project lifecycle
- Create and maintain project documentation including charters, status reports, meeting notes, and lessons learned
- Monitor project budgets, track actuals versus forecasts, and provide financial reporting to leadership
- Facilitate project meetings including kickoffs, status reviews, steering committees, and retrospectives
- Ensure adherence to organizational project management standards, methodologies, and best practices
Requirements
- Bachelor's degree in Business, Information Technology, or related field
- 5+ years of experience in project management, preferably in a professional services or consulting environment
- PMP (Project Management Professional) certification, or equivalent training
- PROSCI Change Management certification or equivalent training
- Demonstrated ability to manage multiple concurrent projects with competing priorities
- Demonstrated experience managing projects valued at $500k+
- Demonstrated experience managing change using ADKAR methodology
- Strong risk, issue, and dependency management experience
- Experience leading steering committees and executive status reporting
- Experience managing project financials and forecasting
- Exceptional client-facing skills with the ability to build rapport, manage expectations, and navigate challenging conversations
- Strong organizational skills with meticulous attention to detail and follow-through
- Strong facilitation and workshop leadership skills
- Proven resource planning and capacity management experience
- Excellent written and verbal communication skills across all organizational levels
- Experience creating user stories and working within Agile or hybrid project frameworks
- Proficiency with project management tools (e.g., Microsoft Project, Smartsheet, Jira, Asana, Monday.com, or similar)
- Understanding of business analysis techniques including requirements gathering, process mapping, and gap analysis
- Proven ability to work independently and take ownership of deliverables
- Strong problem-solving skills and ability to think critically under pressure
- Experience with Agile/Scrum methodologies and related certifications (CSM, PMI-ACP)
- Background in technology implementation projects or software development lifecycle (SDLC)
- Experience with legal technology or law firms
- Master’s degree in business administration or related field
Skills
- Client relationship management
- Organizational excellence
- Technical project leadership
- Stakeholder communication
- Project planning
- Resource allocation
- Risk management
- Issue management
- Change management
- Business analysis
- Process improvement
- Agile methodologies
- Hybrid project frameworks
- Microsoft Project
- Smartsheet
- Jira
- Asana
- Monday.com
- Requirements gathering
- Process mapping
- Gap analysis
- Problem-solving
- Critical thinking
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years of project management experience
Education Level
- Bachelor's degree in Business, Information Technology, or related field
- Master’s degree in business administration or related field
About the Company
- InOutsource is a recognized industry leader in information governance and new business intake consulting for large law firms.
- We partner with clients to deliver technical implementation services, modernize business processes, and support the successful adoption of key technologies across the legal sector.
- Our team members are innovative, passionate, and collaborative, and we are growing!