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About the Role

Zinc Network is seeking a Research Officer to conduct detailed desk research and produce visually compelling, succinct, narrative-led quantitative and qualitative research reports. This role is crucial for delivering clear insights and recommendations on complex issues at the intersection of security, technology, and behavior change.

Responsibilities

Undertake background desk research and social listening
Undertake Ukrainian language Key Informant Interviews (KIIs) with senior stakeholders
Work through quantitative data sets to profile attitudinal audiences and their motivations
Lead storyboard sessions with research and strategy colleagues to establish report narratives
Create visually compelling, narrative-led reports that ladder up to clear insights and recommendations
Use AI tools to augment analysis and report design
Present research findings to internal and external stakeholders
Data check and proofread reports

Requirements

At least three years of experience in market research, including designing and managing quantitative research studies end-to-end
Experience with social listening tools (e.g. Pulsar)
Experience with hypothesizing and analyzing cluster analysis (e.g. k-means or hierarchical) and/or developing qualitative typologies
Ability to run audience segmentations (e.g. cluster analysis) is advantageous
Strong record of creating well-written, insightful quant and qual reports requiring minimal senior-level revision
Strong analytical skills with an eye for accuracy
Ability to present data in an accessible, story-led manner
Ability to think strategically and turn insights into actionable business recommendations
Working knowledge of Microsoft Office (especially PowerPoint and Excel)
Strong numeracy skills
Confident in presenting to senior-level clients
Thrives working within a small team and shaping and developing your role
Ability to work autonomously, with an ability to progress work and projects without ongoing input from senior colleagues
Track record of using AI tools for qual analysis and quant/qual alignment is advantageous
Strong understanding of the history, culture, and politics of Ukraine
Fluency in Ukrainian
Disclose any previous disciplinary action resulting from a substantiated safeguarding or workplace investigation
Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting

Skills

Quantitative research
Qualitative research
Market research
Social listening
Cluster analysis
Audience segmentation
Report writing
Data analysis
Strategic thinking
Microsoft Office (PowerPoint, Excel)
Numeracy
Presentation skills
Autonomous work
AI tools for analysis
Ukrainian language
International affairs
Behavioral science
Neuroscience
Qualitative methodologies (discussion guides, transcript analysis)
Integrating qualitative and quantitative data
Research among niche audiences
International market research
SPSS or Q Software
Safeguarding
Conflict sensitivity

Location

Ukraine
Remote (must be available during UK core working hours)

Work Type

Full-time
Contract (three months)

Experience Level

3+ years of experience in market research

About the Company

Zinc Network has over fifteen years of experience helping clients navigate complex challenges at the intersection of security, technology, and behavior change.
They partner with a global network of media, communities, and influencers.
They help clients understand complex issues, design behavioral interventions, create campaigns, activate grassroots networks, and evaluate impact.
They work with governments, NGOs, and private sector partners on briefs such as protecting children online, strengthening democratic resilience, and championing purpose-driven technologies.
They are building Kora, an AI-powered platform to systematize expertise into scalable technology, making interventions faster and more cost-effective.
They tackle complex challenges where accelerating technology, evolving security threats, and shifting geopolitical and economic dynamics collide.

Equal Opportunity

Committed to hiring a diverse workforce from different professional and cultural backgrounds.
Encourage a variety of people to apply to join the company to represent the diverse range of subjects associated with their projects.