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About the Role

This role is for a product-minded Software Engineer to join the Customer Ops squad, focusing on creating simple, reliable customer experiences by working closely with Product and Design to understand and solve operational challenges. The engineer will own features end-to-end, contributing to systems supporting the customer journey, internal tools, and automation. The position is full-stack, involving backend services, APIs, integrations, and user-facing interfaces.

Responsibilities

Build and improve customer setup and onboarding workflows.
Develop features supporting the customer lifecycle, including billing, cashback, feature management and notifications.
Design and maintain reliable integrations with third-party providers and internal services.
Work with APIs, webhooks and asynchronous workflows across multiple systems.
Contribute to operational tooling, demo environments and workflow automation.
Build self-service capabilities that make customer and internal operations more efficient.
Solve technical challenges around cross-service consistency, retries, failure handling and data synchronisation.
Work closely with Product and Design to turn customer and operational needs into clear, effective solutions.
Own features from discovery through production, monitoring and continuous improvement.
Contribute to the quality, maintainability and usability of the squad’s systems.
Use AI-assisted development tools responsibly in your daily workflow.

Requirements

Fluency in written and spoken English.
At least 3 years of professional software development experience, ideally in a product-focused environment.
Experience building and maintaining production features.
Good engineering fundamentals, including testing, code quality and maintainable system design.
The ability to take ownership of features and work autonomously while collaborating closely with Product and Design.
A strong product mindset and interest in understanding customer and operational problems.
Willingness to contribute to technical discussions and grow towards broader ownership over time.

Skills

TypeScript
Node.js
React
APIs
Webhooks
Asynchronous workflows
AI-assisted development tools

Location

London
Paris
Barcelona

Work Type

Full-stack
Flexible on-site and remote policy

Experience Level

At least 3 years of professional software development experience

Benefits

Flexible on-site and remote policy
Latest Apple equipment
Access to Moka.care for emotional and mental health wellbeing
Great office snacks
A positive team to work with daily
Location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships

About the Company

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

Equal Opportunity

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.