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About the Role
The Warranty Administrator will prepare, record, and submit warranty claims to the factory and/or distributor, and reconcile accordingly.
Responsibilities
- Process warranty claims for each dealership within the region
- Work with Parts and Service teams to verify information and seek out missing information on warranty to submit claim
- Create warranty claims from work orders
- Maintain knowledge and understanding of SRT times and OEM products
- Track warranty parts through final claim resolution
- Travel is required for training and/or to assist at other locations.
Requirements
- Warranty or Service experience in a heavy-duty truck dealership
- Strong attention to detail
- Strong verbal and written communication skills
- Strong typing skills, and ability to learn new programs
- Mechanical knowledge and understanding of terminology
Work Type
- Full-time
Education Level
- High school diploma or GED
Salary/Compensations
- Competitive starting pay
Benefits
- Excellent health benefits including; Medical, Dental and Vision plans
- Complimentary life insurance policy
- Several other voluntary coverage options to choose from
- Generous Paid Time Off policy, including vacation, sick time and floating holidays
- 401(k) with Company match
- Support and encouragement for your continued advancement with additional training
About the Company
- Allegiance Trucks is a leading truck dealership group founded in March 2019, with over 40 locations across ten states.
- We represent top-tier brands like International, Hino, Isuzu, and Ford.
- We provide exceptional support to the Northeast's essential trucking community.
- We are a veteran friendly organization.
Equal Opportunity
- Allegiance Trucks is committed to equal opportunity for all employees and applicants.
- As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
- Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.