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About the Role
We are seeking an experienced Clinic Manager to join our team of professionals. This role is ideal for a candidate committed to growth in a diverse and inclusive community, who will provide excellent and compassionate clinical patient care based upon the nursing process. The position involves assessment, planning, implementation, and evaluation to maintain the standard of care for assigned patients.
Responsibilities
- Lead the Procedure Area and clinic floor, supervising Medical Assistants, managing daily scheduling and coverage, and ensuring smooth patient flow with a focus on excellent patient care.
- Uphold clinical standards by helping develop policies and procedures, and ensuring documentation and operations meet internal standards and regulatory requirements, including Quad A certification, HIPAA, infection control, and controlled substance rules.
- Maintain the Procedure Area by ensuring equipment is maintained, supplies are stocked (including medications, emergency stock, and crash carts), and coordinating repairs with equipment vendors.
- Provide direct patient support, including admitting, monitoring, and recovering patients before and after procedures, assisting physicians with in-office procedures, and performing Medical Assistant duties when needed.
- Coordinate across teams with nurses, physicians, the Clinical Director, and outside partners such as anesthesia, urology, and consulting REIs, resolving patient issues and escalating concerns when needed.
- Develop the team through strong training and ongoing development, building a culture of teamwork and support, and leading at least two team-building activities each year.
- Handle clinical, clerical, and environmental tasks as needed, including charting, managing medical records, scheduling appointments, preparing rooms, and setting up equipment.
- Grow expertise in IUI, IVF, FET, and egg freezing cycles, or gain this competency within six months of hire, and stay current on best practices through professional development.
- Mentor and develop the team by guiding mid-level and junior staff, giving feedback that supports each person’s growth, and creating an environment where people succeed and grow professionally.
- Build and manage the team by leading workforce planning, interviewing candidates, and making final hiring decisions.
- Handle performance and employee relations by recognizing strong work, addressing performance issues, and resolving complaints fairly.
- Shape the function’s future by setting the strategic direction for the Procedure Area and clinic floor, and serving as the liaison between staff and the executive committee.
- Manage resources by working with the Clinical Director and Senior Managing Director on the annual budget for the Procedure Area and clinic floor.
Requirements
- Bachelor's Degree and valid California RN license required.
- Minimum of 5 years' experience in a clinical RN or LVN position preferred.
- Minimum of 2 years' experience in outpatient surgery, procedural care, ambulatory care, or operating room settings preferred.
- IVF / fertility experience with a background in women's health strongly preferred.
- Experience working with an electronic medical records (EMR) is required.
- ACLS certified is required.
Skills
- Nursing process
- Patient assessment
- Patient care planning
- Patient care implementation
- Patient care evaluation
- Staff training
- Staff scheduling
- Policy and procedure development
- HIPAA compliance
- Infection control
- Controlled substance management
- Equipment maintenance
- Supply management
- Medical record management
- Electronic Medical Records (EMR)
- Team leadership
- Performance management
- Employee relations
- Budget management
- Strategic planning
- Interdisciplinary collaboration
- Patient issue resolution
- Professional development
- ACLS certification
Location
- California
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Bachelor's Degree
- RN license
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision plans
- Complimentary basic life insurance
- Employee Assistance Program (EAP)
- Long-term disability insurance
- Comprehensive fertility benefits
- Adoption assistance
- Surrogacy support
- Paid Parental Leave: Generous maternity, paternity, and partner leave
- 18 days of PTO annually
- 11 paid holidays
- One floating holiday
- 401(k) plan with competitive company match
- Full vesting after 2 years
- Lifestyle Spending Account
- Health Savings Account (HSA) with employer contributions
- Employee Referral Program
- Continuing education reimbursement
- Dedicated time off for professional development
- Emotional well-being and work-life resources through EAP with SupportLinc
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
About the Company
- We are a team of professionals committed to growth in a diverse and inclusive community.