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About the Role
As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.
Responsibilities
- Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
- Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
- Deliver engaging and inclusive group exercise classes.
- Deliver engaging and informative member inductions.
- Support prospective members with joining JD Gyms as required.
- Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
- Provide ad hoc support to members as required or observed.
- Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
- Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
- Monitor our service delivery through our performance and member feedback.
- Work safely and in accordance with company policies, procedures and relevant legislation at all times.
- Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
- Analysis and presentation of key data to support new ideas / initiatives / proposed developments.
Requirements
- Has a passion for fitness, health, wellbeing and helping people.
- Representative of, and embodies, the JD Gyms brand standards and values.
- Enthusiastic and open to learning.
- Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
- Open to feedback and committed to continuous learning and development.
- Understands and can articulate the importance of a great member experience.
- Is flexible in approach to hours worked.
- Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
Skills
- Level 3 (EQF Level 4) Personal Trainer qualified
Location
- UK
Work Type
- Full-time
Benefits
- Staff Discount On JD Group and other brands within the organisation
- Personal development opportunities to learn and develop at work
About the Company
- JD Gyms is an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm.
- We invest in fitting out our clubs to create top quality, stylish environments for our members.
- Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.