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About the Role
The Key Account Manager will manage relationships with Swift's largest and most strategic clients in the Banking and PSP sector, focusing on building client relationships, driving adoption of Swift's solutions, and collaborating with internal teams to meet client strategic goals.
Responsibilities
- Act as a trusted advisor on core Swift topics, leading end-to-end client relationships.
- Manage client portfolios using account plans, business reviews, and Salesforce.
- Represent and promote Swift products and services at industry events.
- Develop a strong network within the Banking and PSP sector, staying updated on trends and regulatory changes.
- Identify customer needs and market opportunities to achieve business growth through long-term relationships.
- Serve as the client's advocate internally, sharing market intelligence and feedback.
- Identify customer needs and market opportunities to achieve business growth by building and maintaining long-term customer relationships.
- Develop plans for large sales accounts and infrastructure development to achieve sales objectives.
- Implement plans and projects for assigned clients, coordinating and tracking activities.
- Act as a single point of contact for large clients and provide expertise on specific areas.
- Represent SWIFT and promote products and services to grow business.
- Liaise with other divisions to provide coordinated service and feedback market intelligence.
- Maintain skills and knowledge.
- Coach less experienced sales staff and share knowledge.
Requirements
- Masters Degree in Business Administration or equivalent experience required, advanced degree preferred.
- 10+ years’ sales experience in the banking / payments / PSP ecosystem.
- Experience with Swift or other transaction technology/software companies.
- Knowledge of key players and stakeholders within the Banking and PSP sector.
- Experience working with senior executives within major financial institutions.
- Strong communication skills – written, verbal and presentation.
- Ability to engage at multiple levels of an organisation.
- Excellent organizational skills and the ability to prioritise tasks.
- At least 10 years experience in sales, of which 3 years in the financial industry.
- Experience in Market Infrastructures / Relationship Management / Business Consulting.
Skills
- Sales
- Banking
- Payments
- PSP ecosystem
- Transaction technology
- Software
- Market knowledge
- Stakeholder engagement
- Executive engagement
- Communication
- Presentation
- Organization
- Prioritization
- Relationship Management
- Business Consulting
Location
- London
- UK & Ireland
Work Type
- Hybrid (minimum 2 days/week)
Experience Level
- 10+ years sales experience
- At least 10 years experience in sales
- 3 years in the financial industry
Education Level
- Masters Degree in Business Administration or equivalent experience
- Advanced degree preferred
- University degree
Benefits
- Freedom to be yourself
- Diverse and inclusive environment
- Opportunity to reach full potential
- Commitment to an inclusive and accessible recruitment process
About the Company
- World's leading provider of secure financial messaging services, headquartered in Belgium.
- Supports the global economy by enabling secure financial messaging across borders.
- Established to provide a reliable, safe, and secure approach for the global financial community.
- Constantly evolving to meet the demands of an ever-changing landscape.
- Has a presence in 200+ countries, serving over 12,000 banks and financial institutions.
- Innovates diligently, tests exhaustively, and implements fast.
Equal Opportunity
- We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.
- Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.