Duty Security Officer at Auberge Collection | GB | Rezi

Duty Security Officer at Auberge Collection

Duty Security Officer

Auberge Collection · GB

3 weeks ago

Duty Security Officer

Auberge Collection · GB

a month ago
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About the Role

As a Duty Security Officer, you will play an essential role in the day-to-day life of Cambridge House by creating an environment where guests, visitors and team members feel safe, cared for and entirely at ease. You will embody professionalism, composure and strength in both routine and unexpected situations, working closely with the Front of House and broader operational teams to support a secure, seamless, and reassuring guest experience.

Responsibilities

  • Work as part of the Security team, supporting the protection of the building, its guests and team members while contributing to a calm and welcoming atmosphere.
  • Provide a reassuring presence across all areas of the House, ensuring guests and team members feel safe and at ease.
  • Carry out regular patrols of guest areas, back of house corridors and historic spaces, remaining attentive to detail and sensitive to the building's character.
  • Respond promptly and professionally to incidents, disturbances or emergencies, remaining composed and measured.
  • Monitor CCTV, access points and security systems, identifying and addressing irregularities.
  • Support the protection of all guests, private events and high-profile arrivals with discretion.
  • Assist with access control and key management procedures.
  • Support fire life safety checks, routine safety inspections and emergency preparedness procedures.
  • Report incidents clearly and accurately, ensuring all relevant details are recorded.
  • Work collaboratively with other departments to ensure security measures integrate smoothly with daily hotel operations.
  • Maintain awareness of all activity around the House, remaining alert to anything unusual while respecting guest privacy.
  • Assist in maintaining a secure environment for deliveries, contractors and external visitors.
  • Uphold all health and safety procedures and company standards.

Requirements

  • Previous experience in a Security Officer or similar role within a luxury hotel, private members’ club, or high-end hospitality environment.
  • A valid Door Supervisor licence is essential.
  • Strong understanding of hotel security operations, including CCTV and access control systems.
  • Excellent communication skills with the ability to remain calm under pressure.
  • Professional personal presentation and a discreet, guest-focused approach.
  • Flexibility to work shifts, including nights, weekends, and public holidays.
  • A proactive mindset with strong observational skills and attention to detail.

Skills

  • CCTV monitoring
  • Access control systems
  • Communication skills
  • Calm under pressure
  • Observational skills
  • Attention to detail

Location

  • Mayfair

Work Type

  • Full-time

Experience Level

  • Non-Management

About the Company

  • Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026 as a luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination. Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
  • Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. Each property shares a crafted approach to luxury and brings the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.