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About the Role
Yotpo's Commercial Account Managers are high-visibility, high-impact, and integral to our continued growth strategy and expansion within the Enterprise. You will foster strong client relationships, understand their needs, and drive revenue growth with each customer.
Responsibilities
- Strategically nurture and close renewals and complex cross-sell and upsell deals.
- Serve as a trusted advisor to clients to consult on their business challenges and objectives.
- Develop and nurture strong relationships with key stakeholders including economic buyers.
- Understand customer pain points and position tailored solutions for expansion opportunities.
- Introduce our comprehensive suite of products to our largest and most strategic customers.
- Forecast sales and retention activity and revenue achievement.
- Maintain satisfied customers.
- Demonstrate knowledge and expertise within different e-commerce verticals and tailor approach.
- Exceed sales performance with an uncapped commission plan and accelerators.
Requirements
- 2+ years of closing experience with a record of top performance.
- Carried a mid-market/enterprise quota at a SaaS company.
- Proficient in managing 3-6 month long sales cycles.
- Ability to navigate complex organizations and connect with manager to C-level stakeholders.
- Demonstrated ownership in territory management and account planning.
- Ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.).
- Ability to thrive in constantly changing, fast-paced, high-growth environments.
- Passion to learn and excitement about eCommerce and technology.
Skills
- Commercial acumen
- Strategic mindset
- Relationship building
- Sales
- Forecasting
- Digital marketing
- Entrepreneurial experience
- SMS sales experience
- Email sales experience
Location
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-market/Enterprise quota carrying experience
- 2+ years closing experience
Salary/Compensations
- CAD $150,000~ annually
Benefits
- 100% coverage of employee medical premiums
- 90% coverage for dependent/family medical premiums
- 100% coverage of employee dental premiums
- 100% coverage of employee vision premiums
- Comprehensive life insurance
- Comprehensive disability insurance
- Flexible Time Off (FTO) policy
- Sick time
- Paid holidays
- Equity in options
- Company sponsored 401K matching
- Pre-tax Commuter benefits
- Pre-tax Healthcare benefits
- Comprehensive paid leave for new parents
- Dependent Care FSA
- Individualized career development
- Rewards and recognition
- Wellness programming
- Philanthropic programming and events
About the Company
- Yotpo is leading the next era of trust and loyalty in eCommerce.
- With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates.
- Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.