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About the Role
Marc Tedaldi - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
Skills
- Communication
- Interpersonal skills
- Organizational skills
- Multitasking
- Sales conversations
- Microsoft Office
- CRM systems
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Salary/Compensations
- Competitive salary
Benefits
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Flexible schedule
- Paid holidays
About the Company
- Opened agency in 2012, currently leading a close-knit team of four.
- Previous experience in financial services provides a strong foundation in helping people understand financial options.
- Agency sponsors local schools, Boy Scouts, and other local organizations and community groups.
- Offers a friendly, supportive, and people-focused office environment.
- Values team members who genuinely enjoy talking with and getting to know others.
- Seeks an outgoing, personable, coachable individual with a positive attitude and a natural ability to connect with people.
- Prioritizes hiring a genuinely nice person who will contribute to a great team environment and take excellent care of customers.