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About the Role
As a Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our customer’s success. You will partner closely with the Business Acceleration and Engineering teams throughout the entirety of the customer lifecycle and be responsible for managing all data-related activities. The ideal candidate will have strong technical fluency - especially in data analysis, querying, and ETL.
Responsibilities
- Work directly with customers to discover, assess, and integrate their data assets into our platform
- Collaborate with customers, our support team, and other internal teams to define technical requirements and triage reported issues for each implementation
- Configure and deploy platform solutions tailored to each customer, connecting seamlessly with their existing systems
- Build and maintain automated ETL workflows, using tools like Snowflake and AWS Glue, to enable repeatable, high-quality data ingestion
- Troubleshoot issues across the data pipeline - from ingestion and transformation through orchestration and system configuration - leading resolution efforts
- Own the weekly data delivery cycle for assigned customers, proactively resolving issues to keep deliveries on time and error-free
- Identify recurring manual work in the implementation and delivery process - including manual trigger steps - and automate it to improve scalability
- Uphold data security and privacy protocols in line with industry standards
Requirements
- 3+ years of experience with data migration, ETL, and pipeline tools
- 3+ years of hands-on experience with Snowflake and AWS (e.g., Glue, S3), or equivalent cloud data infrastructure
- Strong proficiency in Python and SQL
- Experience with APIs and integration frameworks
- Familiarity with orchestration tools (e.g., Dagster, Airflow) and config-driven/declarative pipeline systems (e.g., dbt) is a strong asset
- Strong problem-solving skills and a customer-centric mindset, comfortable owning ambiguous technical problems directly with customers
- Excellent communication skills, able to translate between technical and non-technical stakeholders
- Experience in the life sciences/pharma industry, including familiarity with tools like Veeva Vault or Salesforce, is a strong asset
Skills
- Data migration
- ETL
- Pipeline tools
- Snowflake
- AWS Glue
- AWS S3
- Python
- SQL
- APIs
- Integration frameworks
- Orchestration tools
- Dagster
- Airflow
- dbt
- Veeva Vault
- Salesforce
Location
- Canada
- U.S.
Work Type
- Remote-first
- Full-time
Experience Level
- 3+ years
Benefits
- Meaningful stock option grants
- Immediate medical/dental enrollment
- Flexible time off
About the Company
- ODAIA delivers AI-powered commercial intelligence for life sciences - unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients.
- ODAIA's AI platform transforms complex data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and make the informed, strategic decisions that bring therapies to patients faster.
- OUR MISSION: Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.
- We Ignite Innovation, Own It, and Stand Together
- At ODAIA, we don't just deliver AI — we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI
Equal Opportunity
- ODAIA is an equal opportunity employer.
- We are committed to building an environment where everyone feels included, valued, respected and heard.
- We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.
- Accommodations are available upon request.
- If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at hr@odaia.ai