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About the Role
Service employees must excel in a fast-paced food service environment and have a positive attitude while providing exceptional customer service. Must present a friendly and upbeat attitude; maintain a customer-first approach. Work quickly and accurately to ensure a clean, welcoming dining environment. Think through problems and/or unexpected situations; multi-task and recognizing when customers need plates cleared or drinks refilled without being asked (be proactive). This is a full or part-time hourly position.
Responsibilities
- Assist servers in their set-up, service, and clean-up tasks; server waters as guests are seated
- Assist in carrying food trays to tables, stock servers’ stations with supplies
- Remove soiled linens and dishes from table; bring to dish-washing area and replace with clean linens
- Set tables with silverware, glassware, and other items; prepare and clean dining room areas
- Collect trash from dining room, kitchen and other specified areas after service
- Dust chairs before and after meals, keep ice bins and buckets filled, and set-up, empty, and fold napkins and breadbasket folds
- Clean up spills, broken service ware and attend to similar problems during service with minimal disruptions to members dining
- Assist the Dining Room Captain, servers, and other employees in assuring that the Club’s policies and procedures are consistently followed
- Assist banquet personnel in set-up, provide service, and clean up after banquet functions
- Attend trainings and meetings; move tables and chairs as needed
- Re-set tables for the next meal; help maintain a fully stocked buffet; perform other appropriate busser duties as assigned
- Knowledge of the Club’s high standards for service and operating procedures
- Use discretion, work independently and as a team, and take initiative
- Knowledge of proper table service etiquette, event set-up, table sizes and the appropriate use of space, and knowledge of the table settings for formal daytime and evening events
- Knowledge and experience working in fine dining establishments
Requirements
- Food Handlers' Certification required
- Previous experience busing and/or serving in a restaurant or food service environment (preference for fine dining)
- Ability to lift at least fifty (50) pounds on a consistent basis
- Able to stand and work in a hot, humid and sometime loud environment for long periods of time
- Able to work quickly and accurately in a fast-paced kitchen environment, while maintaining accuracy
Skills
- Positive attitude
- Exceptional customer service
- Friendly and upbeat attitude
- Customer-first approach
- Quick and accurate work
- Problem-solving
- Multi-tasking
- Proactive
- Discretion
- Teamwork
- Initiative
Location
- Austin
Work Type
- Full-time
- Part-time
- Hourly
Salary/Compensations
- $16.50 per hour
Benefits
- Generous paid time off program (non-seasonal, full-time)
- Excellent health care benefits, 100% company paid (non-seasonal, full-time)
- 401K match program (non-seasonal, full-time)
- Access daily to our employee meal program and lounge
- Flexible schedule
About the Company
- Westwood Country Club is a premier family-oriented athletic club located in central Austin that provides a variety of quality services and activities for the recreation and dining needs of members.
Equal Opportunity
- E-Verify compares information from your Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration. If the information matches, you are eligible to work in the United States. If the information does not match, you will not be allowed to continue employment at Westwood Country Club.