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About the Role
The Enrollment Specialist ensures a smooth, equitable, and compliant enrollment process for all students and families. This role manages the full enrollment cycle—from offer through registration—while building positive relationships with families and ensuring that all enrollment data and records are accurate, timely, and compliant with state, local, and authorizer requirements. The Enrollment Specialist is both detail-oriented and family-centered, helping to ensure that every student has access to high-quality educational opportunities.
Responsibilities
- Leads community canvassing efforts to increase student enrollment and awareness of the school.
- Connects directly with prospective families.
- Serves as the primary point of contact for prospective families throughout the enrollment process.
- Supports and coordinates outreach activities such as open houses, school tours, community events, and information sessions.
- Provides clear, responsive, and culturally competent communication to families inquiring about enrollment.
- Manages applications using the enrollment management system (PowerSchool and ATS).
- Supports the execution of the annual admissions lottery in full compliance with authorizer and state regulations.
- Leads communication through the seat offer process, ensuring families receive timely and accurate communication.
- Collects, reviews, and processes all required registration documents.
- Maintains accurate enrollment data and documentation in compliance with state, local, and authorizer requirements.
- Generates regular reports on enrollment progress, projections, and trends.
- Monitors student attrition and supports re-enrollment campaigns to ensure student retention goals are met.
- Partners with school-based operations teams to ensure smooth onboarding of new students.
- Supports family orientation and welcome events to build strong school-family relationships.
- Assists with network-wide enrollment projects and initiatives as needed.
- Partners with school leaders and the operations team to ensure smooth handoffs from admissions to student registration and onboarding.
- Supports family orientation events and onboarding activities for new students.
- Assists in special projects related to enrollment, recruitment, and retention as assigned.
Requirements
- Bachelor’s degree preferred; high school diploma or equivalent required.
- Experience in admissions, student recruitment, customer service, or a related field preferred.
- Strong communication skills, with the ability to engage diverse communities.
- Proficiency in Google Suite, Microsoft Office Suite, and enrollment management systems.
- Highly organized with strong attention to detail and ability to manage multiple priorities.
- Bilingual (Spanish/English or other relevant language) required.
- Commitment to the mission, vision, and values of the charter school network.
Skills
- Google Suite
- Microsoft Office Suite
- Enrollment management systems
- Strong communication skills
- Highly organized
- Attention to detail
- Ability to manage multiple priorities
- Bilingual (Spanish/English or other relevant language)
Location
- Assigned School Campuses
- New York City
Work Type
- Full-time
- In person
Education Level
- High school diploma or equivalent required
- Bachelor’s degree preferred
Salary/Compensations
- $50,000 - $70,000 per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Company
- Manhattan Charter School is a high-performing charter school located on the Lower East Side in New York City.
- The School is committed to providing its students with the tools and support necessary for success.
- Since its founding in 2005 as a 501c3 nonprofit organization, Manhattan Charter School (MCS) has consistently achieved high levels of success.
- Our vision is to offer a high-quality, public school education that will help close the opportunity, imagination, and achievement gaps for our high-need students by empowering, inspiring, and equipping them to fulfill their potential.
- Our mission is to teach our students how to learn and love doing it, how to cultivate their curious minds for the rest of their lives, and how to develop a solid foundation on which to base wise choices and build meaningful lives.
Equal Opportunity
- Manhattan Charter School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.