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About the Role
As a key member of our service team, you will deliver preventative maintenance, servicing, and breakdown support across a diverse portfolio of customer sites. You will diagnose and troubleshoot BMS and HVAC control system issues, providing effective solutions for our customers. You will perform system diagnostics, fault finding, and technical problem resolution. You will support small projects, upgrades, and quoted works from scope through to delivery. You will maintain and optimise installed BMS equipment to ensure peak performance. You will build strong customer relationships through exceptional technical support and service delivery. You will promote and uphold Johnson Controls' commitment to safety, quality, and customer satisfaction.
Responsibilities
- Deliver preventative maintenance, servicing, and breakdown support across a diverse portfolio of customer sites
- Diagnose and troubleshoot BMS and HVAC control system issues, providing effective solutions for our customers
- Perform system diagnostics, fault finding, and technical problem resolution
- Support small projects, upgrades, and quoted works from scope through to delivery
- Maintain and optimise installed BMS equipment to ensure peak performance
- Build strong customer relationships through exceptional technical support and service delivery
- Promote and uphold Johnson Controls' commitment to safety, quality, and customer satisfaction
Requirements
- 3+ years' experience working with Building Management Systems (BMS) following completion of your apprenticeship
- Experience with building automation, energy management, and mechanical services systems
- Strong knowledge of HVAC controls and commercial building environments
- Electrical Disconnect/Reconnect Licence (essential)
- Strong IT, networking, and PC hardware configuration skills
- Excellent fault-finding and problem-solving capabilities
- Strong communication and customer service skills
- A proactive approach to safety and continuous improvement
- A current driver's licence
- Current Australian working rights
Skills
- Building Management Systems (BMS)
- Building automation
- Energy management
- Mechanical services systems
- HVAC controls
- IT
- Networking
- PC hardware configuration
- Fault-finding
- Problem-solving
- Communication
- Customer service
Location
- Sydney
Work Type
- Full-time
Experience Level
- 3+ years' experience
Education Level
- Apprenticeship completion
Salary/Compensations
- Competitive salary package
Benefits
- Company vehicle
- Tools of trade
- Ongoing training
- Certifications
- Technical development opportunities
- Career pathways into engineering, project delivery, technical specialist, and leadership roles
About the Company
- Johnson Controls is shaping the future of smart, healthy, and sustainable buildings.
- For over 140 years, we've partnered with some of the world's most recognised organisations to deliver innovative building automation, energy efficiency, and critical infrastructure solutions.
- Our technology supports some of Australia's most complex facilities across data centres, healthcare, pharmaceuticals, education, commercial buildings, and critical environments.
- We are a global business with strong local support and a collaborative team culture.
- We don't just offer jobs. We build long-term careers.
- As a global organisation, we actively support internal mobility and professional development, helping our people grow both technically and professionally.
Equal Opportunity
- Sponsorship is not available for this position.
- Pre-employment checks, including reference checks, medical assessment, criminal history check, and drug & alcohol testing, form part of our recruitment process.