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About the Role
The Data Analytics team at Coupang Pay partners with Product, Business, Data Science, and Engineering to build trusted data foundations, understand business performance, generate actionable insights, and support data-driven product decisions. We are seeking a Data Analyst who combines strong technical analytics capabilities with business judgment to identify business problems, conduct in-depth analyses, and translate findings into recommended actions.
Responsibilities
- Own key payment metrics, data marts, and Tableau dashboards to provide accurate and scalable visibility into business and product performance.
- Conduct systematic deep-dive analyses to diagnose business problems, uncover drivers and opportunities, and provide actionable recommendations.
- Analyze payment funnels, customer behavior, payment methods, conversion, transaction success, and other key business trends.
- Partner with Product and Business teams to define OKRs, identify analytical opportunities, and influence product and business decisions.
- Support A/B testing and experimentation, including metric design, experiment readouts, deep dives, and interpretation of business impact.
- Identify gaps in existing metrics and data, and design reusable datasets, analytical frameworks, and self-service solutions.
- Communicate complex analytical findings clearly to business, product, and leadership stakeholders and drive alignment on recommended actions.
- Explore new analytics technologies, including LLM/Generative AI, to improve analytical depth, productivity, and decision-making.
Requirements
- 4+ years of experience in data analytics, product analytics, business analytics, or a related quantitative role.
- Advanced SQL skills and experience working with large-scale datasets and building data marts.
- Strong experience with Tableau or similar BI/visualization tools.
- Demonstrated ability to independently structure ambiguous business problems and conduct rigorous, in-depth analysis.
- Strong business judgment with a track record of translating data into insights, recommendations, and measurable actions.
- Experience defining business/product metrics and supporting experimentation or A/B testing.
- Strong communication and cross-functional collaboration skills, with professional proficiency in English and/or Chinese (both written and verbal).
Skills
- Tableau
- SQL
- Data Analytics
- Product Analytics
- Business Analytics
- Python
- Spark/Hive
- Redshift
- Airflow
- Statistical Analysis
- Experimental Design
- Causal Inference
- LLM/Generative AI
Location
- South Korea
Work Type
- Full-time
- Contract
Experience Level
- 4+ years
About the Company
- Coupang exists to wow its customers by making shopping, eating, and living easier than ever, disrupting the commerce industry in South Korea. They offer a startup culture with the resources of a large global public company, fostering growth and innovation. Coupang is driven by bold, ambitious individuals who want to make a hands-on impact and build the future of commerce.
- Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Equal Opportunity
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.