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About the Role
The General Team Member supports the daily operations of Abundance Food Co-op across multiple departments, including Front End, Produce, and Grocery. This role provides flexible support where needed, ensuring excellent customer service, well-stocked shelves, fresh produce displays, and a clean, welcoming store environment. General Team Members contribute to creating a positive shopping experience rooted in cooperative values and sustainable, community-oriented food systems.
Responsibilities
- Provides friendly, knowledgeable, and responsive customer service across departments.
- Assists customers with product questions, special requests, and locating items.
- Operates registers accurately; follow cash handling and POS procedures.
- Stocks grocery shelves; rotate products; check dates; maintain department conditions.
- Assists in produce receiving, trimming, culling, rotating, and building displays.
- Supports Front End responsibilities including bagging, cleaning, and customer flow.
- Maintains store cleanliness: sweeping, mopping, organizing, and ensuring safety.
- Help receive deliveries; break down pallets; restock backstock.
- Assists in basic merchandising: signage, product displays, and promotional sets.
- Ensures cooperative values and product standards are upheld (local, organic, fair).
- Follows all food safety, sanitation, and workplace safety guidelines.
- Communicates department needs, concerns, and suggestions to supervisors.
- Participates in team meetings, trainings, and cooperative learning initiatives.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent preferred.
- Previous retail, grocery, customer service, or food industry experience is a plus.
- Experience with POS systems helpful but not required.
- Training in food safety or produce handling is a plus.
- Cooperative or community-run store experience is helpful but not required.
- Ability to stand for long periods (6–8 hours).
- Ability to lift up to 40–50 pounds frequently.
- Repetitive motions: bending, reaching, lifting, twisting.
- Regular exposure to varying temperatures (coolers, produce cases).
- Ability to safely operate equipment such as box cutters, carts, and hand trucks.
Skills
- Strong customer service and communication skills.
- Ability to multitask and remain calm during busy periods.
- Basic math and cash-handling accuracy.
- Dependability, adaptability, and willingness to learn multiple roles.
- Ability to follow instructions and work both independently and collaboratively.
- Interest in natural foods, sustainability, and cooperative principles.
Location
- 571 South Ave.
Work Type
- Union Position
- Main Store
Experience Level
- Class 1
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $17.00 - $18.50
About the Company
- Abundance Food Co-op