Maintenance Operations Coordinator – Part-Time
JC Holland Capital District Inc · East Greenbush, NY, US
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About the Role
PMI Properties / JC Holland Capital District seeks a part-time Maintenance Operations Coordinator to manage daily maintenance and service requests for rental properties. This role involves coordinating with tenants, vendors, maintenance staff, and the property management team to ensure timely completion of work orders.
Responsibilities
- Receive and review tenant maintenance requests.
- Create, update, and track work orders in the property management system.
- Conduct move-in and move-out property inspections and reports, documenting condition, damages, photos, and repair needs.
- Communicate with tenants for additional information and to coordinate access.
- Schedule repairs with maintenance personnel, contractors, and vendors.
- Follow up on open work orders and outstanding repairs.
- Communicate scheduling updates, delays, and completion information to tenants.
- Coordinate with vendors regarding appointments, estimates, invoices, and outstanding work.
- Maintain accurate notes, photos, invoices, and completion details within work orders.
- Escalate emergency, high-priority, or recurring maintenance issues to the Portfolio Manager.
- Assist with preventative maintenance, inspections, and property turnovers.
- Maintain organized and up-to-date maintenance records.
- Provide additional administrative and operational support to the property management team.
- Perform general maintenance work and minor repairs as needed, including basic property upkeep and routine maintenance tasks.
Requirements
- Organized, dependable, with strong communication and follow-through skills.
- Strong customer service skills for regular communication with tenants, vendors, and the property management team.
- Comfortable using email, phone, property management software, and work-order systems.
- Ability to manage multiple requests simultaneously.
Skills
- Customer service
- Communication
- Property management software
- Work-order systems
- Phone
Work Type
- Part-time
About the Company
- PMI Properties / JC Holland Capital District manages rental properties.