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About the Role
You'll work directly with Refractal's founders to turn company priorities into well-run projects, bringing analysis, structure and follow-through to commercial, recruiting and operational work. It's a hands-on role for someone who likes moving between research, decisions and execution.
Responsibilities
- Scope projects with the founders, define the decision or outcome needed, and establish a practical plan with clear owners, milestones and dependencies.
- Research markets, customers and competitors, combining evidence into concise recommendations that help the team decide where to focus its time and resources.
- Support commercial execution through account research, opportunity analysis and preparation for important conversations, working closely with the people responsible for those relationships.
- Support agreed recruiting priorities through candidate research, hiring materials and process improvements that help colleagues make timely, well-informed hiring decisions.
- Improve operational workflows where there is a clear business need, then document the approach and establish ownership so improvements last beyond the project.
Requirements
- Strong analytical judgement: you can frame an ambiguous question, find relevant evidence and explain a practical recommendation.
- Evidence of taking a project from an unclear starting point through to a useful, completed outcome.
- Clear, concise writing and confident communication with people across different functions.
- Strong organisation, attention to detail and discretion when handling sensitive commercial or people information.
- Comfort changing direction while keeping scope, priorities and commitments explicit.
- Experience working in an early-stage company, consulting, investing or another varied, execution-focused environment.
- Familiarity with commercial research, recruiting projects or operational process improvement.
- An interest in cybersecurity, AI and the organisations that depend on secure technology.
Experience Level
- Early-stage company experience
- Consulting experience
- Investing experience
- Execution-focused environment experience
Salary/Compensations
- £45,000–£80,000
Benefits
- Competitive equity to share in Refractal's growth
- Pension contribution
- Private medical and dental cover
- Visa and relocation support
About the Company
- Refractal is an AI security company building the infrastructure organisations need to defend against autonomous AI threats.
- Our product lets organisations detect AI-enabled threats at low cost without sacrificing detection quality.
- We take a practical approach to AI risk, combining proven cybersecurity methods with frontier AI security research.
- Today, we work with governments and organisations that can't afford to get security wrong.
- We're backed by leading deep-tech and cybersecurity investors and are growing the team to deliver on this mission.