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Tailor your resume to this Customer Service Representative / CSR role.
Rezi rewrites your resume against Heroic Home Comfort LLC's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Customer Service Representative / CSR posting at Heroic Home Comfort LLC — free, in seconds.
About the Role
Join our team in helping local homeowners make their homes comfortable, safe, and efficient by assisting customers with timely answers and keeping our service operation organized.
Responsibilities
- Answer customer inquiries, collect service details, and schedule appointments.
- Coordinate with technicians and communicate appointment updates.
- Maintain accurate customer, scheduling, and follow-up records.
- Escalate urgent concerns and unresolved issues to the appropriate team member.
Requirements
- Clear, patient communication and dependable customer service.
- Comfortable using computers and learning scheduling software.
- Attention to detail and ability to manage competing requests.
- Prior service-business office or dispatch experience is helpful.
- Apply with your resume and a brief overview of your relevant experience.
- Indicate preference for part-time or full-time work and availability.
Skills
- Customer service
- Scheduling
- Computer proficiency
- Dispatch
Location
- Mahopac, NY
- Westchester and Putnam Counties
Work Type
- Part-time
- Full-time
- 1099 independent contractor
Salary/Compensations
- $18–$22 per hour
About the Company
- Heroic Home Comfort is a family-owned heating, cooling, heat pump, electrical, insulation, and home-energy business serving Westchester and Putnam Counties.
- We focus on honest advice, dependable service, clear communication, and careful work in our customers' homes.