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About the Role
The Director of Operations is responsible for managing manufacturing activities, including Supply Chain, Production, and Maintenance, to drive performance and ensure efficient business operations. This role ensures customer demands are met while producing products at the lowest cost and maintaining high quality standards. It requires knowledge of HR processes, team leadership, safety, quality policies, and relevant federal and state laws.
Responsibilities
- Creates and maintains a safe work environment and addresses safety concerns.
- Hires, develops, and leads the Operations team through goal setting, training, and delegation.
- Ensures quality and customer specifications of produced products are met, collaborating with the Quality department.
- Ensures all employees work according to cGMP and ISO standards.
- Leads Purchasing activity to evaluate supplier performance and support new supplier opportunities.
- Assesses training needs and ensures employees receive proper orientation and training.
- Oversees the training of all production personnel on production policies and procedures.
- Acts as a coach, mentor, and leader to supervisors and employees to achieve production and customer demand goals.
- Develops the skills of supervisory and management staff regarding expectation setting, performance reviews, and disciplinary actions.
- Creates, communicates, and maintains performance indicators for each department and total production operations.
- Creates, implements, and ensures compliance with all company controlled documents related to production.
- Develops and communicates business reviews including performance and trending information.
- Consults with appropriate departments to ensure adequate tools, fixtures, programs, procedures, and processes are implemented.
- Ensures practices are in place to track, review, and approve payroll for all production personnel, managing schedules and overtime.
- Initiates purchase order requisitions for production supplies.
- Develops an annual budget and forecasts, explaining significant variances.
- Ensures completion of regular, preventative maintenance and proper response to repair needs.
- Ensures employees adhere to proper company and safety standards.
- Oversees the daily functions of all production personnel, ensuring effective and efficient resource allocation.
- Ensures proper flow of information to all production staff.
- Acts as a liaison between different departments for project status updates.
- Oversees S&OP process, monitoring and communicating on deliverables.
- Plans and monitors inventory levels to support sales forecasts and production levels.
- Plans, implements, and monitors Lean Manufacturing initiatives, including 5S.
- Manages, plans, and monitors inventory movements throughout the production cycle.
- Develops staff plans and forecasts based on sales forecast, capacity, and seasonality.
- Drives and executes operational excellence strategy.
- Delivers performance on Purchasing and Supplier strategy.
- Ensures collaboration between Supply Chain Management and Production to develop daily production plans.
- Organizes and prioritizes manufacturing and production activities to prevent delays and meet customer needs.
- Reviews and determines business needs for future growth in facility layout, equipment, and staffing.
- Reviews workload to identify gaps in inefficiencies or processes and works to level the workload.
- Active involvement on the Leadership Team, including participation, facilitation, and presentation.
- Collaborates with the Sales department for forecasting and planning activities.
- Leads in the development of and representation of Core Values.
- Maintains a "dotted line" relationship with corporate HQ in Germany.
- Oversight of a 24/7 manufacturing facility.
- Ensures all machinery, equipment, and facilities are properly maintained.
- Holds daily production and periodic team meetings.
- Determines the root cause of internal and external complaints and carries out corrective action.
- Attends relevant trade shows and industry conventions.
- Performs other responsibilities and tasks as assigned.
Requirements
- Bachelor’s degree or higher in Engineering, Manufacturing, Printed Services, or other related fields.
- Minimum of 5 years’ experience in similar leadership positions in Pharmaceutical or Automotive supplier manufacturing environment.
- Additional experience in Flexographic printing.
- ISO, IATF and cGMP compliance experience highly preferred.
- Strong people leadership skills demonstrated by building and sustaining high performing manufacturing operations.
- Developed and implemented staff plans, forecasts, and department budgets.
- Tangible experience implementing and leading continuous improvement programs with quantifiable results.
- Experience with Lean Manufacturing principles, 5S, Six Sigma, Project Management, and other productivity and quality improvement methods.
- Experience leading/implementing Kaizen, Green/Black Belt, or similar programs preferred.
- Experience with OSHA, EHS, and other regulations and rules affecting safety, environmental reporting, and permitting.
- Experience with ERP/MRP systems (SAP preferred).
- Intermediate to advanced level of computer knowledge in MS Office Suites/365.
- Ability to read, analyze, and interpret technical procedures, manuals, manufacturing documents, and financial data.
- Ability to lift 30-50 pounds.
- Ability to stand or walk for long periods of time.
- Work activity requires repetitive bending, reaching, walking, stooping, crouching, lifting, and climbing.
- Regular use of fingers and hand when working with material and equipment.
- Occasional travel <10% for offsite meetings, German HQ, customer or trade events.
Skills
- Supply Chain Management
- Production Management
- Maintenance Management
- Manufacturing Operations
- Team Leadership
- Hiring
- Onboarding
- Training
- Safety Policies
- Quality Policies
- Human Resources Law
- Federal Law
- State Law
- cGMP
- ISO Standards
- Purchasing
- Supplier Evaluation
- Outsourcing
- Performance Management
- Employee Development
- Coaching
- Mentoring
- Performance Indicators
- SOPs
- Process Descriptions
- Business Reviews
- Engineering Collaboration
- Quality Collaboration
- Payroll Processing
- Budget Development
- Forecasting
- Preventative Maintenance
- Lean Manufacturing
- 5S
- S&OP
- Inventory Management
- Kanban
- Operational Excellence
- Flexographic Printing
- IATF Compliance
- Continuous Improvement
- Six Sigma
- Project Management
- Kaizen
- Green Belt
- Black Belt
- OSHA
- EHS
- ERP Systems
- MRP Systems
- SAP
- MS Office Suites
- MS 365
Location
- Blauvelt, NY
- Chestnut Ridge, NY
Work Type
- Full-time
Experience Level
- Director
- 5+ years leadership experience
Education Level
- Bachelor's degree or higher
About the Company
- The Schreiner Group is a privately held, family-owned organization with over 1,200 employees across Germany, China, and the US.
- We are an internationally active, high-tech label manufacturer and a strategic partner for customers in the healthcare and automotive industries.
- Our core business is innovative high-tech labels and functional parts, increasing customer value through system solutions and services.
- US operations are headquartered in Blauvelt, NY, with plans to relocate to Chestnut Ridge, NY by the end of 2027 to accommodate growth.
- We focus on customer needs to deliver excellent service.