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About the Role

This role is for the first Associate Director focused solely on global cross-sell within Account Management. You will be responsible for identifying opportunities where PPRO's broader payments and product suite can solve customer problems and building the commercial strategy to drive adoption at scale. This is a senior individual contributor role with strategic ownership, focused on building a new function from scratch and achieving revenue outcomes.

Responsibilities

Build the framework for identifying, prioritizing, and pursuing cross-sell opportunities globally.
Own cross-sell outcomes end-to-end.
Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations.
Utilize account analytics, transaction data, and market intelligence to identify cross-sell targets and adapt quickly to changing landscapes.
Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans without direct authority.
Share frameworks, deal learnings, and best practices with Account Managers to enhance team commercial capabilities.
Manage your portfolio with full ownership, determining when to escalate and when to push forward.

Requirements

A track record of driving net-new revenue within existing enterprise accounts.
Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments.
Comfortable building structure in ambiguous situations.
Strong data instincts, backing calls with numbers where available and using sound judgment where not.
Proven ability to influence and align cross-functional, cross-regional teams at senior levels.
Fluent English; additional languages are a genuine advantage.

Location

Global

Work Type

Hybrid working
Remote

Experience Level

Senior individual contributor

Benefits

Hybrid working with 3 days/week on site expectation
30 days work from abroad policy per year
GBP 500 annual budget for professional growth
Leadership cafés
On-the-job training
Medical insurance (AXA health care plan)
5% matching pension plan through Royal Pension London
Enhanced family leave
Workplace Nursery Scheme
Contribution towards gym membership
Access to a mental health platform with therapy and guided meditations
Pet-friendly office

About the Company

PPRO simplifies access to local payments, providing a platform that empowers companies like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide.
PPRO is on an ambitious mission to 3x its growth by 2028.
The company fosters a people-first, high trust environment with autonomy, broad exposure, meaningful challenges, and continuous learning.
PPRO's principles include getting things done, acting with trust and integrity, putting the customer first, making things better, and working as a team.
The HQ office is located on Procter Street, near Holborn, Farringdon, and Covent Garden, and is set up for cross-team collaboration.

Equal Opportunity

PPRO's diverse cultures span over 50 nationalities and are considered a competitive advantage driving innovation.
The company welcomes applicants of every background, identity, and experience.
PPRO ensures its hiring process is accessible to everyone and offers adjustments upon request.
AI tools may be used to support the hiring process, but final hiring decisions are made by humans.